▷ Quedan 3 Días Customer Support Specialist

Job Title :

Customer Support SpecialistAbout the RoleWe are seeking a skilled and customer-focused individual to join our team as a Customer Support Specialist. As a key member of our support team, you will be responsible for delivering exceptional customer service to our clients through various communication channels.Key Responsibilities :

• Provide timely and effective solutions to customer inquiries and issues via phone, email, and other communication methods.- Support customers with setup and configuration of payment terminals and online solutions.- Address and resolve reported issues efficiently, ensuring high levels of customer satisfaction.- Handle administrative tasks and follow up on requests in a proactive and organized manner.RequirementsTo succeed in this role, you will need to possess the following skills and qualifications :
• Native-level fluency in Danish (spoken and written) and a good command of English.- A high school diploma or equivalent qualification.- Previous customer service experience is an asset, but not mandatory.- Excellent communication skills and problem-solving abilities.- Strong multitasking and attention to detail in a fast-paced environment.- Comfortable using computer systems and software applications.What We OfferIn return for your hard work and dedication, we offer a competitive compensation package, including :
• A hybrid work model combining remote and office work in Barcelona.- A competitive salary with additional compensation for evening shifts.- Career growth opportunities within a dynamic and international company.- Extensive training and development programs.- A lively workplace culture with regular team events and social activities.