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Technical Account Manager
Global BlueMadrid HQ, SpainHace más de 30 días
Descripción del trabajoIntegration coverage of projects completed in time of projects delivered on budget Stick to Partner Integration Project Management Process Line manager All Partner Integration team Product TFS Commercial Managers Technology University graduate 2+ years of experience in managing multinational projects with external stakeholders IT educational background Experience in working with virtual and distributed teams English language - fluent is a must. Independent and self-motivated personality Solid understanding of Point-of-sale related technology and transactional systems Experience with EFT payment standards, ISO 8583, PCI, EMV within the retail or credit card industry preferred. Accuracy, ability to analyse situations fast and to identify the correct measures Structured and flexible at the same time in managing difficult and challenging situations Commitment and dedication to work Perseverance in reaching goals Ability to communicate with external partners in an efficient and structured way Good knowledge of project management processes and tools Excellent communication and team skills, ability to present ideas clearly and concisely Excellent organizational, decision making and problem solving skills Work in fast growing international Technology company Development and potential to grow, Multi-cultural environment Inspiring colleagues from many different countries Salary package + Benefits ( , Participation in the company Agile Working Model (AWM) as per country policy. (include Homeworking and other facilities).
Main duties and responsibilities
- Deliver Issuing Solutions implementation projects within scope, timeline, budget and in compliance with the processes of Global Blue Professional Services
- Interface with internal and external project managers and stakeholders to ensure smooth implementation of TFS services
- Support definition, implementation and governance of an efficient Partner Integration project implementation process
- Support the Commercial Organization and Partner Manager team with technical and process consultancy
- Ensure that the implemented Issuing Solutions are anchored correctly in the permanent GB organization (especially I&O)
- Participate, as part of project activities, in related Field Services activities, including availability to support On Call Duty Service, as per team calendar shifts ( out of business hours and weekends).
Main KPI’s
Relates and cooperates mainly with
Background and Education
Specific skills and knowledge
We offer
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Account Manager • Madrid HQ, Spain
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