Senior Business Data Analyst

At Auctane, we are united by a passion to help businesses deliver — whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items — over $200 billion worth — to recipients around the globe.

The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Endicia, Metapack, GlobalPost, Packlink, and Return Rabbit. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.

Our values

Win as One. Delight Customers. Deliver Great Outcomes.

About the role

The Business Data Analyst at Auctane will play a key role in enabling data-driven decision-making across the organization. This position focuses on uncovering insights that inform business development, customer experience, and go-to-market initiatives. Working closely with Product, Marketing, Sales, and Strategy teams, the candidate will develop robust reporting, identify growth opportunities, and support data-informed decision-making across the organization. The role will contribute to scaling Auctane’s analytics capabilities and enhance the overall data ecosystem through collaboration and the delivery of high-impact solutions.

About the team

The Analytics team supports key business decision making through the delivery of actionable insights based on accurate data to stakeholders across the Auctane e-commerce products. These responsibilities are delivered through close collaboration with internal teams, working on the definition & refinement of the KPIs, setting goals against these KPIs, measuring performance against these goals and recommending (and when applicable, implementing) actions to drive improved performance. In addition, the Analytics team leads the delivery of both standardized & ad-hoc reporting, analysis & insights to drive business decisions.

What will you be doing?

• Collaborate with engineering and business stakeholders to translate business needs into scalable, data-driven solutions while ensuring alignment and effective communication.
• Generate actionable insights to support both strategic initiatives and day-to-day operational execution.
• Design, develop, and maintain scalable reporting systems and dashboards , including tactical, strategic, and executive-level views that inform decision-making across Auctane brands.
• Develop and maintain KPI reporting for core business areas such as Product, Sales, Marketing, and Customer Success.
• Define, implement, and manage key data feeds from internal systems and external partners to support accurate business performance measurement.
• Work with large, complex datasets , ensuring data quality, accuracy, and consistency across the pipeline.
• Participate in and lead analytic projects from problem definition through analysis to the clear presentation of results.
• Promote adoption of analytics tools and reporting standards by delivering impactful reports, providing team training, and championing best practices.
• Demonstrate a strategic mindset , simplifying complexity through innovative and scalable analytics solutions that address evolving business needs.

What are we looking for?

Strong eye for detail and a passion for quickly delivering results for rapid action.

Comfortable working in a highly collaborative, consensus-oriented environment.

Excellent written, verbal, scientific communication andtime management skills.

Data visualization and storytelling : ability to turn complex data into clear insights.

Strong written and verbal communication skills with the ability to explain technical concepts to a non-technical audience, as well as the ability to design and deploy clear reporting assets.

Ability to work cross functionally to collaboratively understand and deliver on business needs .

What will make you stand out?

Strong track record of learning new tools, technologies, and frameworks.

Experience with version control tools such as GitHub for collaborative analytics development.

The tech stack

What do we offer?

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