Technical Account Manager

Join to apply for the Technical Account Manager role at Rossum

Continue with Google Continue with Google

Join to apply for the Technical Account Manager role at Rossum

Get AI-powered advice on this job and more exclusive features.

Sign in to access AI-powered advices

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

Direct message the job poster from Rossum

We're looking for a Technical Account Manager to play a crucial role in helping our customers achieve success. You'll leverage Rossum's state-of-the-art AI and intuitive UI to eliminate unnecessary paperwork and streamline workflows, working closely with customers to understand their unique needs and guide them through any technical challenges.

The Role

You'll be responsible for :

• Being the customers' main technical contact throughout their contract.
• Project managing more complex customer projects involving multiple parties with different skill sets and needs.
• Cooperating with members of the Customer Experience and Sales organizations to deliver an exceptional customer experience.
• Consulting with the Rossum product team on continuous improvement of the Rossum platform and advocating for customer views.
• Tweaking and configuring customer accounts to achieve a great user experience, leveraging powerful tools like the Calculations extension.
• Performing basic scripting in Python to support customer solutions.

Our team values great communication, technical solutioning, and a knack for understanding customer needs and pain points. In this role, you'll directly contribute to Rossum's mission by ensuring our clients successfully leverage our AI to eliminate useless paperwork and make their whole world go faster.

You'll work closely with customers to understand their unique technical and business needs, and collaborate with members of the Customer Experience and Sales organizations to ensure seamless delivery and a positive journey. You'll also consult with the Rossum product team , acting as a key advocate for customer views.

You'll also have the opportunity to gain first-hand insight into how companies of different sizes, industries, and regions undergo complete back-office transformation , directly impacting their efficiency.

You should apply if :

What we offer :

Seniority level

Employment type

Job function

Referrals increase your chances of interviewing at Rossum by 2x

Get notified about new Technical Account Manager jobs in Spain .

Technical Account Manager (Plastics Industry) - Zona Levante

Madrid, Community of Madrid, Spain 1 day ago

Greater Madrid Metropolitan Area 2 days ago

Public Relations Customer Success Manager NetSuite Practice Manager - Advanced Customer Success (ACS)

Greater Madrid Metropolitan Area 2 days ago

Enterprise Customer Success Manager (Global Markets) Global Payroll Customer Success Manager - EMEA Customer Success Manager - Italian speaking - Remote

Madrid, Community of Madrid, Spain 1 month ago

Solutions Architect– Media / Broadcast Enterprise Systems Salesforce Solutions Arquitect (Public Sector) Product Application Expert Cheese Coatings Senior Customer Success Manager, Mid-Market | EMEA

Madrid, Community of Madrid, Spain 3 days ago

Solutions Architect (Insurance) - Fully Remote

Greater Madrid Metropolitan Area 3 months ago

Customer Success Manager (Revolut People) Solutions Architect (Insurance) - Fully Remote

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

J-18808-Ljbffr