Customer Service Specialist

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Energizing a new world with Exide Technologies

Exide Technologies is an internationally leading provider of innovative and sustainable battery storage solutions for automotive and industrial applications. With more than 135 years of experience, Exide has developed and globally marketed innovative batteries and systems, contributing to the energy transition and driving a cleaner future. Exide Technologies' culture and strategy are centered on recycling, sustainability, and environmental responsibility. With 11 manufacturing and 3 recycling facilities across Europe and a team of 5,000 employees, we provide €1.6bn energy storage solutions and services to customers worldwide, every year.

Exide Technologies’ Energy Solutions division is developing and manufacturing stationary energy storage batteries, from backup power to large-scale storage systems. Exide´s technology portfolio spans from multiple lead-acid over to lithium-ion technologies supporting the global energy transition and digitalization.

For our Battery Energy Storage Systems business ( BESS ), which is providing Commercial & Industrial and large storage systems, we are looking for a Customer Service Specialist.

For BESS, we specialize in solutions that serve a multitude of applications in utility-scale and commercial & industrial (C&I) sectors, including renewable energy, time shift, self-consumption, frequency control, peak shaving, fast charging, and energy trading. Our solutions are utilized for electric vehicle charging and renewable energy integration, both on- and off-grid, among others.

About the job :

The role is based in Sant Just Desvern (Barcelona) and will be the next daily responsibilities :

• Respond to inquiries from national and international customers via phone calls, emails, or other platforms.
• Support in occupational risk prevention tasks and service department coordination.
• Provide information about the company's products and services.
• Process customer orders in the system, ensuring accurate entry.
• Coordinate with other departments to ensure the delivery of requested products and services, as well as the resolution of any issues.
• Track orders, deliveries, invoicing, and after-sales service.
• Manage supplier orders to maintain adequate stock levels, as well as inventory management.

What we ask for :

Working with us means being engaged and agile. Our culture of continuous learning and commitment to sustainability and diversity create an environment where you can grow your skills and your career.

Feel free to apply if you think you meet the criteria and are excited to join our project. Please submit your application along with an updated CV. A member of our Selection team will reach out to you. Best of luck!

Our energy : It’s you! Together, we will be transforming the energy sector.

Exide is an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.

Exide is committed to sustainability and value creation, respecting the planet’s limits and fostering positive change for both the environment and people within the global energy storage system.

Exide Technologies – Energizing a new world

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