IT Specialist

Would you like to be part of an innovative company with a significant social impact? Innovamat is looking for someone like you

About our company

Mission : To craft accessible math learning experiences based in math education research that foster conceptual understanding and student thinking. We aim to develop problem-solving, reasoning, creativity, and communication skills in learners, preparing them for meaningful contribution.

Traction : Innovamat aims to be a global institution in math education. We strive to bring the best math practices everywhere and for everyone. Over 2,300 schools, 490,000 students, and 21,500 teachers already work with us. Since our foundation in 2017, we have opened operations in Spain, Mexico, Italy, Chile, Ecuador, Colombia, Brazil, Peru, and in the United States.

Product : Innovamat has developed a research-based, fully-resourced curriculum program. With Innovamat, kids from 3 to 16 years old learn math through manipulative materials and highly dynamic lessons focused on problem-solving, communication skills, and critical thinking. We provide a shift in traditional instruction and learning.

Your mission

As an IT Specialist at Innovamat, your mission is to provide fast, friendly, and reliable IT support to all employees. You will be responsible for resolving issues related to devices, operating systems, and software tools, ensuring that everyone can work efficiently and without interruptions. As you grow in the role, you will gradually take on more technical responsibility, helping coordinate day-to-day tasks and serving as the primary point of contact for the helpdesk team.

Your day to day at Innovamat

• Support employees worldwide by solving IT issues with speed, clarity, and a positive attitude.
• Troubleshoot hardware, software, and OS problems (macOS, Windows), making sure devices run smoothly.
• Set up and manage operating systems and ensure devices are correctly configured for performance and security.
• Manage our fleet of devices using MDM (JumpCloud), taking care of setup, updates, and security policies.
• Track over 900 assets using our inventory system — from laptops to accessories — throughout their lifecycle.
• Support company tools like Google Workspace, Slack, and Atlassian, keeping access and services running smoothly.
• Assist with access management, user provisioning / deprovisioning, and ensuring service availability.
• Keep IT documentation clear and up to date, helping both users and teammates solve problems faster.
• Gradually take on more technical ownership, helping organize daily tasks and becoming a go-to contact for the helpdesk team.

What are we looking for?

It will be great if…

What we offer

and if that weren't enough, you'll have the opportunity to transform the education sector and see how more and more children rediscover and become passionate about math

If you think you're the person we're looking for, we'd love to meet you!

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