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IT Infrastructure Specialist

IT Infrastructure Specialist

beBeeITSupportBarcelona, España
Hace 9 días
Descripción del trabajo

About the Role

We are seeking a skilled IT Support Engineer to join our team. This is an exciting opportunity to work in a dynamic and innovative environment where you will play a critical role in maintaining the stability and efficiency of our IT systems.

The successful candidate will provide technical assistance, manage infrastructure, and ensure compliance with quality, security, and environmental standards. They will also be responsible for delivering first and second-level remote and on-site support for hardware, software, and network issues, installing, configuring, and maintaining IT equipment, managing user accounts, and ensuring data security.

Key Responsibilities :

  • Deliver first and second-level remote and on-site support for hardware, software, and network issues
  • Install, configure, and maintain IT equipment, manage user accounts, and ensure data security
  • Provide IT onboarding and training for new staff and doctors
  • Assist in IT infrastructure projects, perform audits, and contribute to ongoing system improvements

Requirements

To succeed in this role, you will need :

  • A Bachelor's degree in Computer Science, Information Technology, or related field
  • Proven experience as an IT Support Engineer or similar role, preferably in the healthcare or teleradiology industry
  • Proficiency in diagnosing and resolving hardware, software, and network issues
  • Strong knowledge of Windows operating systems
  • Familiarity with networking concepts, including TCP / IP, DNS, DHCP, and VPN
  • Experience with Google Workspace and other enterprise IT tools
  • Experience with Microsoft Entra ID / Intune / Autopilot
  • Excellent communication and interpersonal skills, with the ability to interact effectively with users at all levels of the organization
  • Strong problem-solving skills and attention to detail
  • Relevant certifications (e.g., AWS, Microsoft Certified IT Professional)
  • Excellent communication skills in English language. Full professional proficiency both written and verbal required
  • Social & communicative, diplomatic, able to work in an international virtual team environment
  • Service oriented
  • Ability to adapt to a multi-disciplined work environment
  • Control and coordinate complex technical situations and challenges in a calm and professional manner
  • High level of energy and can handle stress
  • What We Offer

    We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and organized individual who is passionate about IT and committed to providing excellent customer service, we encourage you to apply for this exciting opportunity.

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    It Specialist • Barcelona, España