Position : D&IT Business Solutions Manager
Location : Madrid, Spain
Contract Type : Permanent, Local
Report to : CLUSTER IT DIRECTOR IBERIA
What this position is about - Purpose :
As D&IT Business Solutions Manager, you will be at the forefront of integrating consumer-centric solutions within the global market landscape for your markets. Your role involves strategic partnership with global IT teams to leverage technology in enhancing our RRP product offerings and ensuring our business receives appropriate solutions. You will bridge the gap between market demands, IT capabilities, and consumer-centric strategies.
You will also be responsible for formulating the right IT solution strategy for the Cluster. You will serve as a solution architect, driving the selection, design, and delivery of IT solutions to support the Cluster’s growth and transformation objectives. You will actively engage with business stakeholders to ensure a clear understanding of business requirements and alignment with strategic priorities.
What will you do - Responsibilities :
- Lead detailed project planning and execution of approved projects, in accordance with JTI’s Project Management Framework, IT standards, policies, procedures, J-Sox controls, and industry best practices.
- Ensure that 3rd-party solution providers and external project resources comply with JTI quality standards and fulfill contractual obligations. Exercise fiscal discipline and transparency in managing project budgets.
- Lead and manage projects and related teams to ensure successful execution while maintaining effective day-to-day operations.
- Implement and monitor support models for all applications in the portfolio, ensuring KPIs are achieved and SLAs are optimized across platforms.
- Manage Market Mile integration, including functional analysis of integrations between global and local applications, ensuring correct and timely deployment of projects and initiatives.
Who are we looking for - Requirements :
University Degree in Computer Science, Business Informatics, or a strong IT background / experience.4+ years’ experience in IT Business Solutions, with at least 2+ years in Project Management of Business Solutions / Applications.Experience in multinational companies, preferably in the FMCG industry. Good knowledge of business processes.Fluent in Spanish and English, both oral and written.Functional Skills :
Experience with at least 3 of the following technologies, with strong Power BI skills mandatory : Microsoft Power Platform, O365, SQL Server, Azure, Business Intelligence solutions, e-commerce platforms like WordPress, Magento, Google Analytics.Experience in Business Analysis, requirements gathering, and solution design, including application architecture and infrastructure.Good financial and budget management skills.Knowledge of Trustpilot, UX / UI design principles.Personal Attributes :
Decisive, organized, and able to act clearly in crisis situations.Creative, innovative, and able to challenge the status quo.Capable of working with ambiguity and connecting the dots.Team-oriented, collaborative, and proactive in learning.Effective communicator at all organizational levels.Goal-oriented with a high level of commitment and customer service focus.Next Steps – Recruitment Process :
Thank you very much for your interest in the role.
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