Key Account Manager

The International Key Account Manager is responsible for developing and managing strategic relationships with key global and regional clients to drive long-term growth and profitability. This role involves overseeing international accounts, coordinating cross-border activities, and aligning internal resources to meet customer needs and expectations.

R ole and Responsibilities

• Develop and execute strategic account plans for assigned international key clients, ensuring alignment with business objectives
• Build and maintain strong, long-term relationships with key decision-makers across multiple geographies
• Act as the primary point of contact for all client-related matters, ensuring high levels of customer satisfaction and loyalty
• Identify and capitalize on growth opportunities within existing accounts, including upselling and cross-selling
• Monitor international market trends, competitor activity, and customer insights to inform business strategies
• Manage contract negotiations, pricing structures, and service agreements in alignment with company policies and profitability targets
• Ensure the timely and successful delivery of products / services according to client expectations and global standards
• Provide regular account performance updates, sales forecasts, and strategic recommendations to senior management

Skill Requirements / Preferences

Education Requirements