Client Solutions Director

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Client Solutions Director Client Solutions Director

Overview

The Data & Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Centered on data-driven technologies and innovation, this team provides consulting, marketing, loyalty and analytics to financial institutions and merchants globally.

The Advisors Creative Desk sits within D&S and is responsible for ideating and creating engaging, forward-thinking, on-brand communication strategies and content solutions that connect our advertising partners, platforms, and our portfolio of brands.

As the Creative Desk Client Solutions Director, you will be responsible for identifying opportunities, working closely with Business Development / Marketing Services product / Account teams, securing business growth. Support the sales process by providing subject-matter expertise.

Role :

• Review, analyze and present clear and strategic recommendations to deliver result-driven marketing solutions
• Constant tracking of business and market trends to be able to design and deliver the best solutions
• P&L management – tracking and acting over the business important KPIs, such as Revenue, Margin and Expenses
• Full alignment and strong partnership with Business Development and Client Services to guarantee best results
• Business Development and Client Services support
• Contribute to closing sales opportunities identified by the Business Development team, for example by presenting at client meetings and providing input to proposals
• Client facing whenever necessary
• Be ACD eyes and voice in the market, both for internal stakeholders and customers
• Extract from the markets the necessities and inspiration that will drive the Creative Desk delivery
• Be the bridge between Global and Region to tropicalize solutions when it makes sense and to export knowledge to other regions
• Influence all relevant stakeholders to get necessary support and partnerships to the business development

All About You :

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must :

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

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