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Account Manager

Automat-itMadrid, Comunidad de Madrid, España

Hace más de 30 días

Descripción del trabajo

Automat-it is where high-growth startups turn when they need to move faster, scale smarter, and make the most of the cloud. As an AWS Premier Partner and Strategic Partner, we deliver hands-on DevOps, FinOps, and GenAI support that drives real results.

We work across EMEA, fueling innovation and solving complex challenges daily. Join us to grow your skills, shape bold ideas, and help build the future of tech.

We are looking for an Account Manager who will manage a portfolio of Automat-it's strategic customers in Iberia, from onboarding to ensuring satisfaction while identifying business needs in the customer's AWS environment.

Work location : hybrid from Madrid

If you are interested in this opportunity, please submit your CV in English.

Responsibilities :

Onboard new customers and guide them through onboarding, ensuring a smooth transition to our product or service. Provide training and resources to help them get started effectively.
Act as the primary point of contact for assigned customer accounts. Develop a deep understanding of their business needs and objectives. Proactively engage with them to understand their evolving needs, challenges, and goals.
Identify cost optimization and upselling opportunities, including the need for dedicated DevOps or FinOps services.
Gather feedback from customers regarding their experiences and needs. Relay this feedback to internal teams for continuous improvement.
Encourage satisfied customers to become advocates by participating in case studies, testimonials, or referrals.
Maintain and develop strategic vendor relations with AWS.
Regularly attend business events and conferences to promote and educate prospective clients on the benefits of Automat-it.

Benefits :

Professional training and certifications covered by the company (AWS, FinOps, Kubernetes, etc.)

International work environment

Referral program : enjoy cooperation with colleagues and receive bonuses

Company events and social gatherings (happy hours, team events, knowledge sharing, etc.)

Wellbeing and professional coaching

English classes

Soft skills training

Country-specific benefits will be discussed during the hiring process.

Automat-it is committed to fostering a workplace that promotes equal opportunities for all and believes that a diverse workforce is crucial to our success. Our recruitment decisions are based on your experience and skills, recognizing the value you bring to our team.

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Requirements :

3 years of experience in Customer Success, Customer Engineering, or Account Management roles

2 years of experience in selling SaaS solutions and services

2 years of experience in selling complex public clouds like AWS, GCP, or Azure - advantage

A proven successful track record of generating revenue and closing business

Experience working with or at startups / ISV companies

Demonstrated ability to engage and influence C-level executives

Excellent written and verbal communication skills in both English and Spanish

Excellent presentation and organizational skills

Ability to work in a fast-paced environment

In-depth experience with selling and supporting AWS services - advantage

Working experience with Salesforce and / or Hubspot - advantage

AWS cloud certification - advantage

Knowledge or experience in FinOps - advantage

Remote Work : Employment Type : Full-time

Key Skills : Business Development, Data Analysis, etc.

Experience : years

Vacancy : 1

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Account Manager • Madrid, Comunidad de Madrid, España