Salesforce Technical Lead

Omega CRM, a Merkle & Dentsu company, is a leader in Customer Experience services with over 20 years of experience in marketing technology and customer relationship management, focusing on innovation. We are seeking a Technical Lead.

MAIN TASKS :

• Support sales and functional teams in solution design, estimation, and assumptions.
• Provide technical leadership in projects, leveraging comprehensive platform knowledge to meet functional demands.
• Identify and notify risks affecting project and client profitability.
• Ensure project scope, schedule, and cost are managed effectively, alerting managers to deviations.
• Achieve technical objectives and ensure compliance with quality standards.
• Supervise effort estimations during testing phases.
• Assist in project demos and deliver technical documentation.
• Participate in technical team development, training, and mentoring.
• Identify technical Up & Cross Selling opportunities and methodological improvements.
• Contribute to Omega's community of practice with thought leadership and training.

REQUIRED EXPERIENCE :

WHAT WE OFFER :

About us

Omega CRM, part of Merkle and Dentsu, specializes in transforming customer experiences through innovative solutions, data, and AI. With over 23 years of expertise and a diverse team, we are a leading Salesforce partner in Spain, serving industries like Retail, Healthcare, and Education. We prioritize client satisfaction and employee growth, guided by our values of Talent, Flexibility, Commitment, and Innovation.

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