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Spanish Speaking Customer Service Advisor (Portugal / Lisbon)

Elikya RecruitmentMadrid, Comunidad de Madrid, España

Hace más de 30 días

Descripción del trabajo

Spanish Speaking Customer Service Advisor | Move to Portugal

We all use credit cards nowadays. Have you ever wondered how a little plastic card in your wallet magically makes payments happen? It is time to step in and discover how things work for the inside.

Become a customer service expert representing an innovative brand new company specialised in the mobile and electronic payment in Lisbon, Portugal. Its goal is to make financial transactions easier and safer for everyone.

We’re looking for a friendly and proactive person to help people manage their money through the application.

Relocation package :

Accommodation provided
Assistance in obtaining your Portuguese social security number and opening a bank account
Performance bonuses
Meal allowance (Food card)
Full-time contract (40 hours per week / 8 hours per day / 2 days off)
Ongoing training provided by the company
Private medical insurance
22 days of paid vacation + public holidays
Many other advantages

What will be asked to do?

You will be the first point of contact for customers and will be asked to address their queries by phone and / or email.

Identify customer needs.

Am I eligible?

Hold a European passport or identity card

Native Spanish / C2 level (spoken and written)

The training will be given in English; you must have a minimum B2 level in English.

Have the ability to multi-task as you will be speaking to clients / prospects via phone and emails.

What is the next step?

Apply now and get interviewed!

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Customer Advisor • Madrid, Comunidad de Madrid, España