C&Mi Solution Manager (Hybrid Cloud Services)

About the Role

We are looking for an Associate Manager specialized in Salesforce Marketing Cloud (SFMC) to lead solution design and ensure successful delivery across multiple implementations. This role combines technical leadership, client-facing consulting, and project management, requiring autonomy and the ability to inspire and guide high-performing teams.

Core Responsibilities

• Act as the solution lead for SFMC implementations, ensuring alignment with client objectives and technical best practices.
• Oversee end-to-end campaign and journey execution, including automation design and optimization.
• Serve as the primary point of contact for clients, providing strategic guidance and ensuring smooth communication.
• Manage BAU activities while driving continuous improvement and innovation in marketing automation processes.
• Coordinate with internal teams and, when applicable, mentor junior consultants.

Requirements

Hard Skills (Must-Have)

Soft Skills (Must-Have)

Preferred Qualifications

What We Offer

About Jakala

We are an ecosystem designed to bring together talent and innovative solutions to drive value for organizations, people, and society.

We are currently the leading Martech company in Europe, headquartered in Milan with offices around the world. Our data-driven approach, backed by a winning formula of strategy, innovation, technological transformation, engagement, and activation, is the cornerstone of our work.

With a team of 3,000 employees, over 900 clients, and projects in more than 30 countries, and revenue exceeding 500 million euros, Jakala is a benchmark in the digital landscape. Thanks to the contribution of an international team of versatile and highly qualified talent, the company offers unique and personalized solutions, anticipating the challenges of a constantly evolving market. Recognized as a B Corp, Jakala pursues its goals with the firm belief that employee well-being and a positive environmental impact are essential to ensuring sustainable growth.