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Customer Solution Representative with French

Babel ProfilesCornellá de Llobregat, Barcelona, Spain

Hace 10 días

Tipo de contrato

A tiempo completo

Quick Apply

Descripción del trabajo

Are you fluent in French and excited to deliver excellent customer support in a dynamic, international environment?

Our client, a global leader in the manufacturing and materials supply industry, specializing in distributing essential raw materials across various sectors, is seeking a Customer Solution Representative to join their team in Barcelona .

In this role, you’ll play a key part in ensuring a seamless customer experience, from order management to shipment coordination. Your ability to communicate effectively and collaborate across departments will be crucial in maintaining smooth operations and building strong customer relationships. Ready for your next career move? We’d love to hear from you!

Key Languages :

Full Professional level of French
Full Professional level of English

Main Responsibilities :

Manage customer orders, inquiries, and complaints while ensuring accuracy, timely processing, and compliance with agreements

Coordinate with other internal departments to arrange shipments and monitor outbound activities

Monitor customer credit status, handle returns, and ensure proper documentation and record-keeping

Act as a first-level point of contact for internal departments

Prioritize tasks efficiently while managing competing demands

Core Skills / experience :

1 / 2 years of experience in Customer Service or a similar role

Proficiency in SAP, MS Office, and / or Salesforce

Great communication and interpersonal skills

An active listener who thrives in collaborative environments

Detail-oriented, adaptable, and proactive mindset

Excellent organizational skills with a solution-oriented approach

What's on offer :

Hybrid working model

Possibility to work remotely a few weeks per year

Flexible working hours

Flexible compensation

Our recruitment process? :

Step 1 : Interview with our Recruiter to get to know you better

Step 2 : Interview with the Hiring Manager

Step 3 : Interview with the Team Leader and the Customer Solution Manager