F&O - Cloud Solution Architecture - D365

Overview

At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry’s most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation. SME&C is more than a sales organization—it’s a culture of innovation, opportunity, and inclusivity. Here, you’ll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do. If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business.

We are looking for a Cloud Solution Architect (CSA), specializing in Business Applications, Dynamics 365 F&O specialist who is passionate about driving our customers’ business applications transformation on the Microsoft platform. This is a customer-facing role, owning both the business applications-focused technical relationship and technical strategy between the customer and Microsoft, helping customers to leverage their Microsoft investments through architecture, and operational health engagements.

This role is flexible in that you can work up to 100% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Qualifications

Required / Minimum Qualifications

• Fluency in English and Spanish required, any third language would be appreciated
• Proven experience in finance and operations (F&O)
• Bachelor's Degree OR Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND extensive years experience in information technology (IT) consulting / support, systems administration, network operations, software development / support, technology solutions, practice development, architecture, consulting, and / or Microsoft Business Applications technologies
• Considerable working experience in a customer-facing role (e.g., internal and / or external).
• Considerable working experience as a lead technical solution architect.

Additional or Preferred Qualifications

Technical Qualifications / Experience

Responsibilities

Customer Centricity

Business Impact

Resolution of Customer Blockers

Identify growth opportunities

Technical Leadership

Practice Development

Trusted Advisor (Relationship Building)

Benefits / perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Industry leading healthcareEducational resourcesDiscounts on products and servicesSavings and investmentsMaternity and paternity leaveGenerous time awayGiving programsOpportunities to network and connect

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