Iberia IT Specialist (Apprentice) - Madrid
bioMérieuxMadrid, Comunidad de Madrid, EspañaHace 13 días
Descripción del trabajoUniversity Degree in IT, Computer Engineering, Computer Science, or equivalent vocational training (e.g., Intermediate Vocational Training in Microcomputer Systems and Networks). Vocational Specialization Course in Cybersecurity or certifications in Networks, Routing, Switching (e.g., CCNA) highly valued. Internships in the healthcare sector a plus. Ability to perform software updates, parameter validation, and verification, internet protocol configuration, wireless modem / routers setup, cloud systems and services, and cybersecurity. Basic knowledge of LIS / HIS configuration desirable. Knowledge and experience in Windows 10, Windows 11, and Windows Server environments (2016 / 2019 / 2022). Familiarity with processes and workflows in clinical analysis laboratories. Collaboration skills with hospital IT staff for remote software installation and configuration. Problem‑solving skills—remote and on‑site troubleshooting. Independence, priority management, multitasking, and meeting deadlines in a fast‑paced environment. Strong analytical thinking, teamwork orientation, excellent verbal and written communication skills. Passion for the healthcare sector and eagerness to learn every day. Fluent in Spanish and English; Portuguese considered a plus.
Join to apply for the Iberia IT Specialist (Apprentice) - Madrid role at bioMérieux
Founded in 2014, Mérieux University is the Group's university. A privileged space for innovation and collaboration, marked by the Institute's humanist and entrepreneurial culture, the University designs and conducts global training programs to support employee development.
Responsibilities
- Migrate our systems to Windows 11 across Iberia laboratories.
- Support mandatory and optional software and firmware patches and upgrades.
- Discuss with hospital IT teams about cybersecurity and network connections to integrate our equipment into the hospital network.
- Configure and maintain remote platforms using VPNs and remote support tools.
- Provide direct support to internal and external customers and operators—troubleshooting hardware, software, and connectivity issues.
- Ensure consistent follow‑up to meet customer satisfaction and key performance indicators.
- Keep stakeholders informed and updated on migration progress.
- Support rolling out new proactive IT service tools and processes.
Qualifications
Business Travel
Business travel (IBERIA) is expected (90%).
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It Specialist Madrid • Madrid, Comunidad de Madrid, España
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