POSITION PURPOSE
The Night Front Office Agent is required to audit, balance and consolidate Department ledger accounts, supervise the night audit process in the Opera system and prepare various hotel operating reports as well as balance the end of day reports of the different outlets with the Opera system.
ESSENTIAL FUNCTIONS
- Reconciliation and completion of all daily Desk Agents' work
- Posting balances to all guest rooms and closing out the day's transactions
- Running accounts receivable reports, providing next day reports to all the departments, as required.
- Provide guest services to guests during the overnight hours
Support operations during daytime hours as needed.
Attend to guest’s needs and questions as they arisePark cars when necessary to keep the entrance freeCoordinate with other night shift staff to ensure smooth running of the hotel operationsResponsible for the evacuation of the hotel in case of emergency.SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
To have previous experience in Finance or Front Desk / Food & Beverage cashiering experience.Leadership as well as the ability to work independently, taking initiative.Strong communication skills – must be able to speak, read, write and understand English and Spanish, German would be a plus.Must be willing to work a night and / or day schedule.Valid drivers licenseCustomer orientation, strong capacity to care of the guestKnowledge Opera system will be a plusEDUCATION & EXPERIENCE
High school or equivalent education required (Finance, Tourism).
Three to five years of previous Front Office or Finance department experience in a 5
Hotel preferred.Leadership as well as the ability to work independently Must be willing to work night schedule.
What’s in it for you :
Competitive salaryCareer enhancement opportunities infast growing international brand
Enjoy 39 holidaysExplore rate across Marriott Int. Hotels worldwidePhysiotherapy servicesAssociate Assistance ProgramGreat Learning & Development opportunitiesReferral programDiscounts in our restaurantsFree golf training courses and special ratesStaff parties