Deskside Support Engineer | (Ig-374)

Job Details :

Role : Deskside Support

Location : Madrid, Spain

Role Type : Contract

JOB DESCRIPTION :

• Good understanding of VIP user white glove support.
• Good troubleshooting knowledge of desktop, laptop, and conference room devices.
• Desktop technician who is very strong in deploying Windows 10 across organizations' local desktops and laptops.
• Update SharePoint site with required data and open cases in SNOW ticketing system.
• Communicate with local internal employees; must be able to work closely with IT staff and IT coordinator.
• Must have strong communication, written, and verbal skills.
• Computer and network hardware support.
• Technical support for software and related hardware solutions.
• Documentation for installations and support.
• Perform routine administrative and maintenance tasks on hardware.
• Ability to build relationships with all levels of staff - from junior colleagues to very senior levels of management.
• Self-starter - take initiative to make improvements.

Job Type : Contract

Ability to commute / relocate : 28033 Madrid, Madrid : Reliably commute or planning to relocate before starting work (required)

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