Contract Logistics Manager

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Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges.

The Contract Logistics Manager will be accountable for leading, directing and managing multiple site operations to ensure consistent high level service quality and client satisfaction, profitable cost efficient operations, and compliance with company policies and procedures and other regulatory guidelines.

Also responsible for driving continuous improvement through operational areas. Will manage and coordinate all quality and inspection processes within our service center. Reviews operating budgets for revenues and expenses and monitors compliance to contracts.

Essential Job Functions

• Lead, direct and manage site operations to ensure that the operations staff executes service agreements at, or above the client's standards.
• Maximize profitability through superior client service, effective and prompt communications and follow-up on all pending matters with the client.
• Make suggestions, identify opportunities and show initiative for process improvement.
• Develops and validates quality processes and ensures compliance with client requirements.
• Assess current processes and standard work flows to identify process improvement opportunities, utilizing organizational, analytical, Lean and six sigma problem solving methodologies.
• Responsible to formulate and update work instructions and procedures of our inspection, handling and crating operations.
• Manages, maintains and reviews internal process quality by training, auditing, observing, monitoring, client feedback and performance measurement.
• Continuously review quality processes, procedures and capabilities in order to sustain the most cost effective and efficient methods for meeting quality requirements.
• Plan and monitor daily staffing schedules, and adjusts accordingly to ensure adequate staffing levels that support operational demands and business objectives.
• Manage revenue and expenses to budget constraints.
• Responsible to train, develop and motivate employees to peak performance and growth in their knowledge and responsibilities.
• Ability to manage the financial aspects of the department (purchasing, budget preparation and review, financial reporting and monitoring expenses).
• Other duties as assigned.

Physical Requirements

Other Skills and Abilities

Education and Experience

Seniority level

Director

Employment type

Full-time

Job function

Supply Chain

Industries

Transportation, Logistics, Supply Chain and Storage and Freight and Package Transportation

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