Talent.com
Esta oferta de trabajo no está disponible en tu país.
IT Onsite Support

IT Onsite Support

SIX Group Services Ltd.Madrid, Comunidad de Madrid, Spain
Hace 28 días
Descripción del trabajo

BME - Bolsas y Mercados Españoles - drives the transformation of financial markets and belongs to SIX, the third largest exchange group in Europe.

What sets us apart drives us ahead : between local roots and global relevance, we are a unique blend of tradition and future, of foundation and growth. We value bright minds and inspire them to grow with their ideas. Come and shape the future of finance with us.

IT Onsite Support

Madrid | Reference 6858

Do you like challenges and want to make a difference? Do you want to support internal users as a contact person in Onsite Support as an employee of our IT Service Zone? Then you are exactly right with us. Become part of our motivated and international team! Our goal is to offer our users first-class support and expert advice. If all of this sounds interesting for you, don't hesitate to apply now with your CV in English. We are looking forward to hearing from you!

What You Will Do

  • Reception, qualification, and prioritization of incidents, questions, and service requests
  • Handling disruptions in Onsite Support (including user contact)
  • Support in the staging process

What You Bring

  • Completed training in the IT field
  • Confident handling of MS Office, ticket systems, Windows, and mobile devices (iOS and Android)
  • Ability to work reliably, self-organized, and flexibly in a fast-paced environment with high customer and service orientation
  • Willingness to work outside of normal working hours and on bank holidays (this is economically compensated)
  • In addition to Spanish, good knowledge of English. Some German knowledge will be highly valued
  • If you have any questions, please call Sara Perez de la Cuesta at +34 91 709 56 80.

    For this vacancy we only accept direct applications in English.

    Diversity is important to us. Therefore, we are looking forward to receiving applications regardless of any personal background.

    What We Offer

    Flexible Work Models

    We trust our employees and offer a work environment that is well-balanced, productive and fosters success.

    Personal Development

    You will benefit from a culture of continuous learning and feedback. Your personal growth is supported through an extensive learning offering.

    Agile Working Methods

    Whether through scrum or design thinking, we solve exciting tasks together in teams.

    J-18808-Ljbffr