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Customer Service-Sales Fluent Dutch Speaker

Customer Service-Sales Fluent Dutch Speaker

Cross Border TalentsBarcelona, Spain
Hace 17 días
Descripción del trabajo

Working Hours :

  • Monday to Friday : Rotational shifts from 8 : 00 AM to 6 : 00 PM
  • Weekly Hours : 39 hours

Key Responsibilities :

  • Address and resolve customer inquiries via phone, email, and chat channels.
  • Provide accurate product and service information to customers.
  • Troubleshoot and resolve customer issues, escalating when necessary.
  • Document all interactions and maintain detailed records.
  • Ensure customer satisfaction through professional and courteous communication.
  • Collaborate with the team to improve the customer experience.
  • Qualifications :

  • Native Dutch speaker with strong English communication skills.
  • Previous experience in customer service is a plus.
  • Excellent interpersonal and communication skills.
  • Adaptable to rotational shifts from Monday to Friday.
  • Ability to work well in a team and manage time effectively.
  • Benefits and Relocation Support :

  • Flight Assistance : Reimbursement up to 500€ for relocation flight
  • Accommodation Support : Assistance provided to help you find housing in Barcelona
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    Customer Dutch Speaker • Barcelona, Spain