Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply for this Job link / button.
Please see Special Instructions for more details.
Required Application Materials
All applicants are required to submit :
- A completed online District application form (go to https : / / jobs.smccd.edu to complete the application and to apply for this position).
- A resume that details all relevant education, training, and other work experience.
- A cover letter of no more than 3 pages that addresses the applicant’s cultural competence, sensitivity to and understanding of the diverse academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgrounds of community college students, faculty and staff as well as the applicant’s qualifications as they relate to the requirements, knowledge, skills, and abilities listed in this announcement.
Candidates for interview will be selected from among those who most closely meet the requirements and knowledge, skills and abilities. Meeting the minimum qualifications does not guarantee an interview. As part of the interview process, candidates may be asked to demonstrate job-related knowledge and skills.
Position Information
Position Title : Director of Financial Aid Services
Location : San Mateo County Community College District
Percentage of Full Time : 100%
FLSA : Exempt (does not accrue overtime)
Min Salary : $139,320 (annual)
Max Salary : $176,448 (annual)
The Position
The Director of Financial Aid Services performs professional supervisory work involved in strategic planning, implementation, supervision and evaluation of financial aid and related programs, services and staffing for a community college. The employee is responsible for developing and implementing a comprehensive program of student financial aid services, and for assessing their effectiveness relative to the student population. Public contact is extensive and includes students, staff, other educational institutions, funding and governmental agencies, and the general public for the purpose of exchanging information related to College and District policies and related procedures.
Duties and Responsibilities
Exchanges information with funding sources, government agency representatives, students, staff, other educational institutions, and the general public regarding College and District financial aid and related program policies and procedures.Serves as primary technical resource for the College and District regarding financial aid and various related student services.Attends workshops, conferences, and other events to obtain current information related to financial aid and related student services.Makes presentations to small and large groups to publicize and present information related to the services offered, eligibility and follow-up.Participates on student recruitment teams.Drives a motor vehicle to visit off-campus sites.Trains, supervises and evaluates the work of staff.Makes recommendations for the employment of new staff.Confers with management and other staff regarding short- and long-range service delivery, program planning, implementation, evaluation of program services and staff.Implements a continuing education training program for staff to update employees on required program elements.Sets up and maintains a database of student and funding agency records in conjunction with other colleges, information technology, and other District staff.Enters, modifies, and retrieves confidential and other detailed online data regarding student participants and program services.Directs and participates in the design of required College and District forms.Provides input into the design and modification of various computer programs, screens, and reports.Uses a variety of computer software to research, compile data for, format and prepare financial, demographic, statistical and other special and regular reports, correspondence, electronic communications and other materials.Tracks and reports on trends in student population changes, economic status, college completion rates, student usage of related College services, and other data.Researches data for and completes required funding agency and District reports and surveys.Makes presentations to management and other groups about status of financial aid and other related student services.Researches and initiates new funding resources of student financial aid; directs a student job placement program.Serves as primary program director for new financial aid and related student services programs.Composes and prepares reports, correspondence, memoranda, and other written materials.Develops and maintains written and online documentation of financial and related student services policies and procedures, including desk manuals and publicity materials.Confers with students, staff and others, as applicable, to resolve complex application and eligibility issues; reviews funding and other student applications, and issues final decisions regarding eligibility.Confers with lead and other staff to evaluate student eligibility, program changes, enrollment trends, strategic plans for program updates, improvements in customer services, timelines, required deadlines, and other logistical issues.Performs other related duties as assigned.Minimum Qualifications
A combination of education and experience equivalent to a Bachelor’s degree in business administration or a closely related field.Successful work experience of increasing responsibility in financial assistance or related eligibility and client services that has included educational, governmental, private, and other agency financial donors.Experience with the implementation and evaluation of detailed regulations.Skill in written and oral communication, including public speaking.Skill in compiling data for and preparation of statistical, financial, and other data for a variety of reports.Skill in the use of spreadsheet and other computer software.Skill in training, directing, supervising, and evaluating the work of others.Demonstrated cultural competence, sensitivity to, and understanding of the diverse academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgrounds of community college students, faculty, and staff.Knowledge, Skills and Abilities
Knowledge of the resources available for financial aid, such as loans, grants, vouchers and scholarships to California community college districts.Knowledge of the regulations, policies and required procedures of student financial aid funding resources.Skill in strategic program planning, implementation, evaluation and modification.Knowledge of management techniques related to budgeting, reporting, and record keeping of financial and other student data.Skill in training, supervising and evaluating the work of staff.Skill in planning, implementing and evaluating a program budget.Skill in using a variety of computer software and a database to set up and track complex data, research, format, and prepare statistical, financial and other reports, correspondence, and other materials.Skill in equity-minded and effective communication with people at various levels within an organization who are diverse in their academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgrounds.Skill in oral communication, including persuasive communication and public speaking.Ability to establish and maintain an effective and efficient work team which promotes high-quality customer service ideals.Physical Requirements
This classification requires sitting for long periods of time, pushing, pulling, and visual acuity. The ability to type, use phone, stand intermittently, walk, bend and stoop, occasionally lift, carry, or otherwise move objects of light to moderate weight, work at a computer, including sitting and viewing a monitor for various lengths of time, repetitive use of keyboard, mouse or other control device, dexterity of hands and fingers to operate keyboard, ability to communicate and provide information to others; ability to operate a motor vehicle and drive to off campus locations in order to perform the essential functions.
Preferred Qualifications
Benefits include paid holidays, vacation and sick leave. The District pays all or a portion of monthly medical plan premiums (depending on the coverage) and pays all of the monthly dental and vision plan premiums for employees and eligible dependents. Additional paid benefits include life insurance, salary continuance insurance, and an Employee Assistance Program. Classified employees participate in the Public Employees’ Retirement System, a defined-benefit retirement plan through the State of California. Optional tax-deferred 403(b) and 457 retirement plans are also available.
Open Date
Open Date 10 / 21 / 2024
First Review Date
First Review Date 11 / 11 / 2024
Close Date
Open Until Filled Yes
Conditions of Employment
Prior to employment, the selected candidate will be required to complete the following :
Submit official transcripts (applies to all faculty or educational administrative positions).Submit verifications of prior employment.Satisfactory references.Successfully being cleared for employment through the background checking process.Present original documents for proof of eligibility to work in the United States.Approval of your employment by the SMCCCD Board of Trustees.Provide a certificate of Tuberculosis exam for initial employment.Have fingerprints taken by a Live Scan computer (Clearance must be received prior to first day of employment).EEO Statement
The San Mateo County Community College District is an Equal Opportunity Employer that seeks to employ individuals who represent the rich diversity of cultures, language groups, and abilities of its surrounding communities.
Accommodations
Applicants who have disabilities may request that special accommodations be made in order to complete the selection process. Accommodation requests and a copy of the Americans with Disabilities Act applicant procedures can be made by completing our : Applicant Reasonable Accommodation Request Form .
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