Technical Support 5G technology (Fluent French)

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CDS is integrated into the organizational structure of Hewlett Packard Enterprise and is configured as a platform for all business units. Our mission is to provide the development and supply of services, with HPE being a leader in the main market segments in which it operates : servers, storage, network equipment, Cloud solutions and IT services.

Our company's core values are passion for our customers, trust and respect, teamwork, speed and agility, integrity and innovation.

What are we looking for?

We are looking for a Senior Support 5G Engineer with advanced technical knowledge and management skills to join an international team, working alongside Portugal.

The selected candidate will work on 5G technology projects and be responsible for maintaining contact with stakeholders.

Responsibilities :

Verify and implement detailed technical solutions identified by the Project Manager / Technician.

Provide detailed technical designs for business solutions.

Act as Lead Consultant, analysing and developing business technology solutions.

Lead technical evaluations and the delivery of specific technical solutions to customers.

Provide a team structure that promotes high performance and manage the stages of the team's life cycle.

Coordinate the implementation of new installations, designs, and migrations of technological solutions in networks, applications, or platforms.

Offer advanced technical consulting and advice on proposals, solution design, systems management, and solution adjustment and modification.

Collect and analyse data from appropriate sources to determine customer needs and requirements.

Respond to requests for technical information from customers.

Develop technological solutions for customers using various industry products and technologies.

Participate in the resolution of technical problems across multiple technologies, often developing new methods to apply them in various situations.

Desirable skills :

Knowledge of core networks in telecommunications and 5G technology.

Familiarity with telecommunications standards.

Knowledge of Diameter and SS7 protocols.

Ability to perform technical analysis using Wireshark / PCAP traces.

Problem-solving skills in Linux.

Ability to create scripts.

Basic knowledge of Kubernetes / Containers.

Familiarity with the support ticket management lifecycle and technical support work.

Fluency in French (mandatory).

Strong analytical and problem-solving skills.

What we offer?

Permanent contract

Remote work.

Custom development career

Exclusive discounts that you won't be able to resist...

Coming to work with us?

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CDS supports and applies the principle of equal opportunity. We recruit and retain the most qualified individuals, regardless of race, ethnicity, religion, gender, sexual orientation, age, or disability.