Engineering / Maintenance Technician

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2 days ago — Be among the first 25 applicants

At our hotel, we are committed to our brand promise of delivering 'Moments of More' by offering challenging and rewarding careers that go beyond the typical job.

Role Overview : In this role, you will play a key part in delivering exceptional service and ensuring the smooth and efficient operation of the Engineering Department, collaborating with all other departments.

Main Duties

• Operational Responsibilities :
• Support hotel success and guest satisfaction through close collaboration with colleagues.
• Build strong relationships with other departments to achieve shared goals.
• Complete scheduled maintenance tasks and requests with quality workmanship, especially guest-related jobs.
• Operate machinery and equipment to ensure continuous utility supply.
• Manage fuel deliveries according to policies.
• Inspect, maintain, and service Air Handling Units (AHUs).
• Address guest air conditioning requests promptly.
• Log data regularly as required by the department.
• Follow safety regulations and local codes.
• Properly handle and maintain power tools and equipment.
• Order parts and consumables as needed.
• Keep work areas clean and safe.
• Implement energy-saving measures.
• Ensure fire, life, and safety systems are operational.
• Respond to emergency procedures, including fire alarms and lift rescues.
• Complete work orders and preventive maintenance timely.
• Report safety equipment issues.
• Assist colleagues as needed.
• Customer Service Responsibilities :
• Provide courteous, professional service at all times.
• Handle inquiries efficiently and escalate issues when necessary.
• Maintain positive interactions with guests and colleagues.
• Uphold the company's core values.
• Other Responsibilities :
• Attend training sessions and meetings.
• Represent the hotel positively.
• Build relationships with industry peers and partners.
• Adhere to hotel policies, especially regarding safety and hygiene.
• Maintain a professional appearance.
• Be adaptable and take on additional tasks as needed.

Qualifications : Certifications in HVAC, plumbing, electrical are advantageous.

Experience : 1-2 years in a similar role, preferably in hospitality, with knowledge of HVAC, electrical, and mechanical systems.

Skills : Knowledge of safety regulations, preventive maintenance, troubleshooting, and basic computer skills.

Attributes : Detail-oriented, proactive, team player, good communication, customer service focus.

Physical Requirements : Ability to lift, stand, operate machinery, and work varied shifts including weekends and holidays.

What You Will Love About Us :

Hyatt values diversity and inclusion, fostering a culture where everyone can be their best. Join a global family with over 1,150 hotels in 70+ countries, recognized as a Great Place to Work. We celebrate individuality and are passionate about creating a welcoming, sustainable environment where hospitality is more than just a job—it's a career for caring people.

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