Quality Assurance Specialist

Job DescriptionWe are seeking a Quality Management professional to oversee the development and enhancement of operational quality-related system tools.Key Responsibilities- Establish and continuously optimize the quality standards system.- Coordinate the setting and breakdown of business quality targets for the Center of Excellence (COE).- Monitor and analyze overall network quality trends and target achievement, identifying and addressing quality issues across different levels.- Drive responsible units to implement improvements, including distribution stations, pickup, delivery, transportation, and sorting.- Oversight of the development and enhancement of operational quality-related system tools, such as system operation processes, data analysis, and reporting functions.Requirements- Strong analytical and problem-solving skills.- Ability to communicate effectively with various stakeholders.- Experience in quality management and process improvement.- Proficiency in data analysis and reporting tools.BenefitsA challenging and rewarding role with opportunities for growth and development.What We OfferA competitive salary and benefits package, including medical insurance, retirement savings plan, and paid time off.