Overview
Broker Relationship Leader role at Zurich Insurance. This position sits in the Customer and Distribution Management (CDM) area of CI Spain, a cross-functional role with exposure to external brokers and internal teams, including underwriting, operations, and claims, and coordination with the global Zurich Distribution team.
Responsibilities
- Manage the relationship with assigned brokers (organize interactions, prioritize according to the strategy)
- Monitor and resolve ongoing issues
- Coordinate with internal teams involved in assignments
- Act as the main contact between brokers and Zurich and respond to and channel broker requests
- Identify cross-sell and new business opportunities
- Address potential conflicts
- Keep information updated to ensure effective broker management
Qualifications
Knowledge of the market and how a GGBB operatesAbility to interlocute across disciplinesAutonomy and responsible work styleResilience under pressureAbility to build trustProficiency in spoken and written EnglishPreferred Conditions / Benefits
Model of hybrid work in Spain with a home-office allowanceOpportunity to move internally across areas via the Talent in Movement program; English classes, training, and mentoringFlexible compensation package with options like medical insurance, daycare, training, meal vouchers, and moreVolunteer and wellness opportunities; opportunities to participate in sports events and social activitiesReferral bonus for recommending talentVacation : 25 days plus days for birthday and insurance daysPension plan and life insuranceAccess to discounts on insurance and banking productsIf you’re interested, please apply with your CV. For more context on Zurich, you can review our Glassdoor profile and Top Employers Spain recognition.
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