Employee Experience Specialist - EMEA

This position is part of the People Operations team, responsible for providing day-to-day support services to employees in EMEA. Key responsibilities include handling onboarding and offboarding processes, benefits, payroll, and immigration matters. Additionally, this role will support global and regional People & Culture programs, annual performance reviews, and other projects.

The successful candidate will be based in Madrid, reporting to the Operations Manager. As an Operations Associate, you will provide first-line support and serve as a culture ambassador for our employees, ensuring they receive the best employee experience throughout their journey with the company.

Key Responsibilities :

• Provide timely solutions to employee requests or questions through various channels;
• Support the entire employee lifecycle, including onboarding, offboarding, and job change processes;
• Draft and store employment contracts, addendums, letters, and other employee documents per local language and form requirements;
• Maintain HR system records and process transactions as required;
• Perform data analysis, reporting, and regular data governance checks;
• Ensure compliance with labor laws and regulations across the region;
• Maintain and update internal policies and procedures as needed;
• Support monthly payroll processes by organizing and providing data, documents, and solutions on an ongoing basis;
• Collaborate with the team to gather, store, and share knowledge and best practices.

Requirements

To succeed in this role, you will require 1-2 years of relevant experience, preferably in an international corporate environment. Proficiency in English and Spanish is essential, with additional European languages being a plus. Prior experience with HR tools such as Workday HCM or ServiceNow would be beneficial. A strong interest in core HR topics such as employment law, benefits, or payroll is also desirable.

As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment. You will receive comprehensive training and support to help you excel in your role. Our organization offers competitive compensation and benefits packages to ensure your financial well-being. Furthermore, you will have access to professional development opportunities to enhance your skills and advance your career.

Who We Are

We are a global leader in the investment industry, dedicated to empowering investor success. Our mission is to provide independent investment insights to individual and institutional investors worldwide. We strive to create a positive impact on the communities we serve, while fostering a culture of innovation, diversity, and inclusion.

J-18808-Ljbffr