Mercier Consultancy MD is thrilled to offer excellent Dutch Speaking Customer Service positions in the beautiful country of Greece, complete with a fully paid relocation package! This is a fantastic opportunity to advance your career while experiencing the rich culture and stunning landscapes of Greece.
Why Choose Mercier Consultancy MD?
We are dedicated to fostering a supportive and inclusive work environment where every team member can thrive. At Mercier Consultancy MD, you will become an integral part of a team that is passionate about delivering exceptional customer service.
Key Responsibilities
- Assist Dutch-speaking customers through phone, email, and chat, ensuring each interaction is professional, friendly, and helpful.
- Provide detailed information about our products and services, guiding customers through their inquiries.
- Promptly resolve customer issues and complaints to maintain high levels of satisfaction.
- Keep accurate records of customer interactions and follow up to ensure their needs are met.
- Collaborate with team members and other departments to enhance service delivery and customer support.
- Stay informed about company offerings and industry trends to provide the best assistance possible.
Requirements
Fluency in Dutch (both written and spoken) is essential; knowledge of additional languages is a plus.Previous experience in customer service, preferably in a multilingual setting, is preferred.Strong communication skills, with an emphasis on creating positive customer experiences.Ability to resolve issues effectively with a focus on customer satisfaction.Comfortable using computer systems and CRM platforms.A positive attitude and an eagerness to embrace life in Greece.Willingness to work flexible hours, including evenings and weekends as required.Benefits
Competitive Monthly SalaryFully Paid Relocation Package2 Extra Salaries Per YearFully Paid TrainingHealth InsuranceAnd Much More...