Payroll Partnerships Manager
GloballiBarcelona, Cataluña, EspañaHace 11 días
Descripción del trabajoMaintain Regulatory Awareness : Monitor and interpret global payroll legislation and regulatory changes to ensure ongoing compliance across all jurisdictions. Audit & Risk Management : Conduct regular internal audits of payroll processes and documentation to identify and mitigate compliance risks. Ensure payroll workflows are compliant with ISO and SOC standards. Policy Development & Enforcement : Develop, implement, and enforce global payroll compliance policies and procedures in alignment with corporate governance. Training & Guidance : Provide training and support to internal teams and stakeholders on payroll compliance requirements and best practices. Data Privacy & Security : Ensure payroll data handling complies with global data protection regulations (e.g., GDPR, PIPEDA). Issue Resolution : Investigate and resolve compliance‑related payroll discrepancies or escalations in a timely manner. Documentation & Reporting : Maintain accurate and up‑to‑date documentation of payroll processes, controls, and compliance reports for audit readiness. Oversee the compilation and validation of Globalli Country Profile data Ensure all integrations comply with data protection and security standards (e.g., GDPR, SOC 2). Serve as a point of escalation for complex, multi‑country payroll issues, ensuring timely and trust‑building resolutions. Provide expert consultation on global payroll practices, tax regulations, and compliance nuances. Partner with internal teams to resolve issues and communicate resolutions clearly to clients. Collaborate with Customer Success team to deliver proactive updates and best‑practice guidance. Contribute to training resources that reduce escalations and enhance team knowledge. Ensure client support meets strict SLAs and reflects a high standard of service. Oversee daily team operations and track performance against KPIs and quarterly goals. Provide coaching, feedback, and training to foster continuous learning and development. Lead knowledge‑sharing sessions to elevate payroll expertise across the team. Identify and implement opportunities to improve operational efficiency and scalability. Accountable for all year‑end activities related to the Employer of Record and Independent Contractors, including but not limited to accuracy of the tax forms, timeliness, and cost associated with generating the tax forms. Coordinate with global payroll providers and vendors to ensure timely and accurate submission of year‑end tax documents (e.g., W‑2s, 1099s, T4s, P60s). Review and reconcile year‑end payroll data to ensure compliance with local tax regulations and internal policies.Handle year‑end communications with internal stakeholders and external contractors regarding tax form distribution and deadlines. 5‑10 years of proven experience managing global payroll operations in a high‑growth or startup environment. Strong communication skills with the ability to explain complex data clearly across formats. Experience with Managed Payroll Services and working across multiple time zones. Comfortable working remotely and independently in a fast‑paced, evolving environment. Multilingual capabilities (English required; additional languages a plus). Deep knowledge of multi‑country payroll, tax principles, social security, and wage laws. Familiarity with payroll systems (e.g., ADP, SAP SuccessFactors, Workday). Client‑Centric Approach : Experience supporting high‑touch enterprise accounts and managing escalations with professionalism. Problem‑Solving Skills : Skilled in analyzing payslips, reconciling payroll data, and resolving complex issues. Adaptability : Thrive in ambiguity and adapt quickly to shifting priorities and jurisdictions. Analytical Mindset : Strong research and documentation skills with a focus on workflow optimization and process improvement.
As a Payroll Partnerships Manager , you will play a pivotal role in ensuring the seamless integration of our payroll solutions with various partner systems, including HR software, time and attendance systems, and accounting platforms. You will manage a small team and oversee the day‑to‑day operations of our global payroll partners. Your contributions will directly impact the user experience, product functionality, and operational excellence of our payroll platform.
Key Responsibilities :
Support Product Development :
- Become a power user of the Globalli platform to deliver effective training, build SOPs, and provide expert guidance to internal teams and customers.
- Collaborate cross‑functionally with Sales, Customer Service, Product, and Engineering to enhance the customer journey.
- Lead initiatives to optimize onboarding workflows through process improvements and automation.
- Conduct rigorous testing and quality assurance of integrations to ensure data integrity and system stability.
- Troubleshoot integration‑related issues and collaborate with internal and external stakeholders for resolution.
- Create and maintain comprehensive documentation, including setup guides and troubleshooting resources.
- Monitor integration performance and implement enhancements to improve reliability and efficiency.
Global Payroll Compliance :
Support & Client Consultation :
Team Management :
Global Year‑End Process
What You’ll Bring :
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Payroll Manager • Barcelona, Cataluña, España
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