Customer Care Specialist German & French

CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our .

Job Description

The Customer Care Flexible Specialist we are looking for speaks excellent German and French (or German + other European languages), he is ready to be the front line of customer support in our European CS team for the Germand and French market.The main mission of the Customer Care Flexible Specialist is to guarantee that customers feel constantly guided and supported in every interaction with CHEP . The customer Care Flexible specialist is responsible for delivering and excellent Customer Experience by monitoring and playing a role in all areas related to responsiveness to customer and service through the whole customer journey. The perfect candidate has excellent communication skills.

Preferred Education

Degree and equivalent

Preferred Level of Work Experience

3 - 5 years

Remote Type

Hybrid Remote

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.