Are you interested in the sports fashion industry? Do you have a constant desire to challenge yourself? Do you like helping people? If you speak Norwegian & English on a native level and you live in Barcelona? then this is an amazing professional opportunity for you!
ASICS is a multinational and world-famous sports brand that manufactures clothing and equipment for both professional athletes and sports lovers. They are looking for a Customer Service Advisor with a sporty and positive attitude to join their team in Barcelona. Together with their young and dynamic team, you will offer the best possible experience for customers all over the EMEA region.
Key Languages :
- Native or fluent level of Norwegian
- Full Professional level of English
Main Responsibilities :
Delivering a best-in-class consumer experience attending consumers in all sort of questions or issues regarding their orders, services etc. through different channels (issues during pre-sales, mid-sales and after-sales)Data entry and maintenance of data related to the consumers at a local market level into the CRM platformManaging cases and E-commerce questions using the software tools providedCore Skills / experience :
Able to work from BarcelonaEnjoy taking care of and helping peopleKnowledge of Social Networks would be highly valuedTeam player who is also able to work independentlyAttentive, empathetic, flexible and proactiveGood communication skillsPassionate about sportsEager to learnWhat's on offer :
Monday to Friday 09 : 00 - 18 : 00Hybrid working modelSalary + BonusEmployee discount on ASICS productsPrivate health insuranceTickets restaurantFree gym at the office + laundry servicesModern working environmentJoining an international company that is a premium True Sports Performance brandPremium meditation subscriptionFree sessions with a physiotherapistOur recruitment process? :
Step 1 : Interview with our Recruiter to get to know you betterStep 2 : Interview with the Hiring ManagerStep 3 : Interview with other team members