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Insights Manager – Aviation Operations

IAG GBSBarcelona, Cataluña, España

Hace 6 días

Descripción del trabajo

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We are a part of International Airlines Group, one of the world's leading airline groups flying to over 270 destinations and carrying more than 100 million passengers each year.

We provide a plug and play platform of scalable, best in class procurement, finance and IT business services to Aer Lingus, British Airways, IAG, IAG Cargo, IAG Loyalty, Iberia, Iberia Express, LEVEL andVueling.

We combine functional expertise with a strong focus on customer service to make our Group stronger, more efficient, more competitive.

Job Description

We are seeking a highly skilled and detail-oriented Insights Manager to lead the delivery of data-driven insights within the aviation operations domain. This role will primarily support the operations and strategy divisions of the Group, focusing on areas such as flight scheduling, network performance, crew management, aircraft utilization, and operational efficiency. The Insights Manager will collaborate with a team of data analysts and serve as a key liaison between the data department and aviation operations stakeholders, ensuring projects are aligned with strategic business objectives.

Key Responsibilities

Insights Generation & Business Support

Partner with operations and strategy teams to understand operational goals and provide analytical solutions that drive efficiency, optimize scheduling, improve fleet utilization, and enhance customer experience
Analyze key aviation metrics such as on-time performance, load factors, operational costs, crew productivity, and network efficiency using both internal and external data sources
Develop and deliver actionable insights on flight performance, optimization, and operational challenges to support decision-making across the business
Summarize and distill operational trends, performance, and opportunities, producing high-quality reports and presenting insights to senior leadership
Oversee the creation and maintenance of dashboards, forecasting models, and recurring performance reports focused on key aviation operations and performance indicators
Ensure the accuracy, consistency, and alignment of data across departments, particularly in relation to operational data integration with commercial KPIs

Stakeholder Engagement & Strategic Coordination

Constructively challenge aviation operations stakeholders to ensure project prioritization aligns with critical business needs and strategic goals

Serve as the data representative for aviation operations, ensuring insights are aligned with the broader business strategy

Build strong relationships with operations and commercial stakeholders to identify opportunities where data can drive operational and business values

Qualifications

Required

Bachelor’s or Master’s degree in a quantitative field (e.g., Statistics, Data Science, Engineering, Operations Research, or Business Analytics)

6+ years of experience in aviation operations, travel technology, or transportation analytics

At least 3 years of experience in roles related to operational analysis, aviation strategy, or corporate development

Minimum of 2 years of experience leading or managing a team of data analysts or operational analysts

Strong communication skills with the ability to influence stakeholders and deliver data-driven insights effectively

Preferred

Expertise in SQL and advanced data visualization tools (e.g., Tableau, Power BI, or Looker).

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Consulting, General Business, and Project Management

Industries

Airlines and Aviation

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Manager Aviation • Barcelona, Cataluña, España