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Artificial Intelligence Consultant

Artificial Intelligence Consultant

Concentric Recruitmentmadrid, España
Hace más de 30 días
Descripción del trabajo

Job Title : AI Consultant

Company Type : End Client

Employment Type : Full-Time

Work Arrangement : Hybrid (3 days remote, 2 days on-site)

Location : Madrid

Contract Type : Direct hire with our client

We’re looking for a forward-thinking AI Consultant with a sharp eye for transformational opportunities and a proven ability to deliver innovative, high-impact solutions that drive measurable value for clients.

This is a strategic consulting role — not a project management or team leadership position — focused on shaping bold AI initiatives and unlocking new value across key business areas.

Fluency in Spanish is required.

Requirements

  • Process reengineering and application of generative AI
  • Experience with generative AI models such as ChatGPT
  • Knowledge of natural language processing (NLP) and machine learning (ML)
  • Proficiency with data analysis tools such as Python, R, or SQL
  • Programming experience in languages such as Python, JavaScript, or R for developing custom solutions
  • Experience using machine learning frameworks
  • Implementation of cloud-based solutions
  • Familiarity with contact center automation platforms (e.g., Genesys)
  • Experience with agile methodologies and project management tools (e.g., Jira, DevOps)
  • Knowledge of Agile development methodologies
  • Experience in consulting firms or end clients, reviewing and implementing AI to improve business processes
  • Experience in developing / configuring AI models
  • Experience implementing chatbots, virtual assistants, or AI-based automation solutions
  • Experience working with large datasets and processing data for AI applications
  • Experience in contact center–intensive industries (Insurance, Banking, Telecommunications, Energy, etc.)

Key Responsibilities

  • Support the definition of the company’s AI strategy
  • Lead the technical execution of AI-based application and solution development projects : identify technical and functional requirements, and collaborate with internal and external teams to implement AI in business operations
  • Analyze and propose the application of generative AI in business strategy
  • Adapt and optimize business processes through the use of data and AI
  • Propose process reengineering to improve efficiency, reduce costs, and streamline time and resources
  • Support contact center process analysis, identifying opportunities for optimization using generative AI
  • Implement proprietary or third-party solutions, conduct necessary testing, and define technical prerequisites
  • Collaborate across departments to ensure successful implementation of process changes
  • Coordinate internal teams and stakeholders to ensure effective integration of AI solutions
  • Evaluate the impact of implemented solutions and adjust to optimize performance
  • Provide training and support for the adoption of new technologies and methodologies
  • Stay current on trends in generative AI and best practices for contact center innovation
  • What You Need To Do Next

    If this role sounds interesting and you believe you have the right experience, please reach out to me directly :

    Email :

    Follow me on LinkedIn

    Concentric Recruitment is a boutique recruitment firm with clients across Europe.

    For the latest jobs and career opportunities, follow our LinkedIn page

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