Remote- Technical Support Specialist German

Are you a Service Desk Specialist with a passion for client support? Are you excited about new Microsoft technologies? At isolutions we are passionate about digital transformation and create digital working environments that promote creativity, enable agile and intelligent collaboration, and create positive customer and employee experiences. Our vision is not only to help companies in the digital transformation, but it is also to offer our employees a modern workplace and great company culture.

We are looking for a positive and motivated person to give technical support to our customers. Provide 1 st and 2 nd level support to small and medium-sized enterprise customers via phone, e-mail, and remote maintenance

Create documentation and checklists, and maintain the Knowledge Database

Good Windows 10 and Office 365 skills; Experience in Windows user support

The ability to work independently, customer-oriented thinking, and high quality standards

Native / Fluent level of German (at least B2) , good level of English.

Permanent contract. Hybrid from Barcelona, with the flexibility to work from home according to your needs

Work and evolve with the latest technologies from the Microsoft ecosystem

Yearly training budget, Microsoft Certifications, and bi-weekly Tech-Lunches

One additional week of vacation for Corporate Social Responsibility

Interview – video call with Team Lead and Team Member