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Systems Engineer Cloud

Systems Engineer Cloud

Recruitment RoomMadrid, ES
Hace más de 30 días
Tipo de contrato
  • A tiempo completo
  • Teletrabajo
Descripción del trabajo

Requirements

  • Successfully completed training, ideally in the IT sector Experience in the field of telephony & cloud
  • Good knowledge of SIP, SBC, proxy, Linux and databases
  • Good knowledge of MS Office, especially Outlook, Excel and Word
  • High customer and service orientation
  • Knowledge of technical customer service or service desk and ticket systems desirable
  • Good knowledge of German and English (spoken and written)
  • Willingness to travel
  • Participation in on-call duty
  • Class B driving license

Tasks & Responsibilities

  • Administration, support and new implementation of our cloud portfolio (Cloud PURE, Zoom, five9, ThinkOwl) Configurations of Freeswitch, FusionPBX, databases and more
  • Ensuring smooth operation and continuous development of cloud solutions
  • Technical support and advice for our customers on the use and integration of cloud services
  • Collaboration with internal teams to optimize and implement new functions and features
  • Planning implementations to be carried out in the SBC environment is also part of your job.
  • Installation, configuration, administration of virtualized server environments such as VMware, Windows and Linux
  • You will be responsible for processing technical incidents / changes and projects in the SIP and session border controller environment.

    • Core Benefits

    1) Remote work : This position offers full flexibility in choosing where to work, with occasional travel possible. 2) Focus on health and wellness : Employees have access to Urban Sports or Hansefit as well as team building and employee events.

    3) Innovative cloud projects : You work on innovative cloud solutions with a focus on optimizing services for various customers.

    4) Career growth : Individual development and training opportunities in the field of cloud technologies, with cross-functional collaboration.

    7) Job bike program and employee discounts.

    8) Fixed base salary and no bonus system.

    9) Individual training opportunities and pension benefits.

    10) Exciting team-building events and a dynamic work environment.

    Required Experience

    At least 3 years

    Employment Type

    Full-time

    Hiring Process

    Step 1 : Initial screening by the technical department after applying.

    Step 2 : Interview with the hiring team (usually 2 rounds).

    Step 3 : Offer and contract creation.

    Step 4 : Onboarding, including training and equipment setup.

    Core Benefits

    1) Remote work : This position offers full flexibility in choosing where to work, with occasional travel possible. 2) Focus on health and wellness : Employees have access to Urban Sports or Hansefit as well as team building and employee events.

    3) Innovative cloud projects : You work on innovative cloud solutions with a focus on optimizing services for various customers.

    4) Career growth : Individual development and training opportunities in the field of cloud technologies, with cross-functional collaboration.

    7) Job bike program and employee discounts.

    8) Fixed base salary and no bonus system.

    9) Individual training opportunities and pension benefits.

    10) Exciting team-building events and a dynamic work environment.