Cloud Technical Consultant - Customer Success

Cloud Technical Consultant - Customer Success

Dassault Systèmes is a global leader in creating virtual universes that enable businesses and individuals to innovate sustainably. With a presence in 12 diverse industries including high-tech, life sciences, fashion, and transportation, we empower over 250,000 clients worldwide to develop sustainable solutions for today's challenges and tomorrow's opportunities.

Our EMEA Hub Team is currently seeking a dynamic English and French-speaking Industry Process Consultant to join our team in beautiful Barcelona, Spain.

The position of Cloud Technical Consultant - Customer Success is focused on technical mastering of the 3DEXPERIENCE platform, and it's whole suite of products (Design, Simulation, Governance & Lifecycle, Manufacturing, Marketing), in order to enable value within our customer's projects, maximize customer satisfaction and help secure long-term relationships.

The Cloud Technical Consultant - Customer Success mission is to reveal and demonstrate to customers all over EMEA, how to increase their performance and accelerate the transition to digital continuity of data maximizing the value of the 3DEXPERIENCE platform product, leveraging Dassault Systèmes platform Industry Processes and tools.

Missions

• Get the required product comprehension from 3DEXPERIENCE products
• Use consulting techniques
• Interpret customer technical requirements
• Analyze business processes
• Create business process models
• Advise on efficiency improvements
• Demonstrate functionality of software products
• Design prototypes
• Capitalize on-field activities
• Provide feedback from customer use cases
• Collect customer feedback on applications
• Contribute to internal knowledge libraries

Qualifications

Master of Sciences in engineering or similar experience. Strong industrial engineering background is required.

Technical skills needed

Personal skills needed

What’s in for you?

Join a scientific company at the heart of technological innovation, driven by strong growth for over 40 years.

Main advantages and benefits :

Inclusion statement

As a game-changer in sustainable technology and innovation, Dassault Systèmes is striving to build more inclusive and diverse teams across the globe. We believe that our people are our number one asset and we want all employees to feel empowered to bring their whole selves to work every day. It is our goal that our people feel a sense of pride and a passion for belonging. As a company leading change, it’s our responsibility to foster opportunities for all people to participate in a harmonized Workforce of the Future.

Dassault Systèmes is a catalyst for human progress. We provide business and people with collaborative virtual environments to imagine sustainable innovations. By creating virtual twin experiences of the real world with our 3D EXPERIENCE platform and applications, we bring value to more than 350,000 customers of all sizes, in all industries, in more than 150 countries. Join our global community of more than 23,800 passionate individuals!

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