Learning Support Coordinator w / French

Position summary

Based on request or evolution.

As part of this role, you will work with users to resolve issues, support the learning team, and act as the first point of contact between ADP and our provider, the learning team, and our learners. You will participate in meetings and provide status updates to stakeholders.

You will integrate a mature support structure and assist in reporting to help forecast workload and provide insights.

What you'll do : Responsibilities

• Maintain learning technologies operations
• Be the main contact for learning technologies providers (DEFI, XPERTEAM) for daily operations
• Follow up on tickets and system malfunctions
• Ensure system interfaces are efficient and reliable
• Provide dashboards and reports for business needs
• Update platforms according to standards
• Customize and maintain the LMS platform
• Test in staging environment
• Collaborate with training and project teams on LMS improvements
• Proactively propose solutions

Partner with Stakeholders

Assist users of the systems

Requirements

Bonus points

Why you'll love working here

#LI-LP2 #LI-Hybrid

Diversity, Equity, Inclusion & Equal Employment Opportunity

ADP is committed to an inclusive, diverse, and equitable workplace, providing equal opportunities regardless of protected characteristics. Hiring is based on needs, qualifications, and merit.

Ethics at ADP

ADP upholds high ethical standards and compliance. Learn more about our culture and values at ADP Careers .

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