Community Manager

SAMY Alliance is a digital marketing company specializing in advocacy marketing, influencer marketing, and content production. Founded in 2013 and headquartered in Madrid, SAMY Alliance operates in over 55 markets with offices in 18 countries and employs more than 600 people. The company focuses on providing integrated marketing solutions through research, data analytics, social media, digital content, and public relations. They work with prominent brands such as Danone, L'Oréal, Disney, Unilever, and Nestlé.

Requirements

Social Media Presence & Management

Oversee and coordinate the social media presence for multiple brands across Instagram, TikTok, Facebook, X, and other platforms .

Execute social listening strategies , ensuring consistent and engaging interactions with the audience.

Community Engagement & Advocacy

Build and nurture relationships with influencers, brand advocates, and digital communities .

Foster authentic conversations that drive brand affinity and loyalty .

Develop engagement strategies that resonate with the audience and align with brand objectives.

Trendspotting & Real-Time Adaptation

Stay ahead of social trends, cultural moments, and platform updates to inform brand storytelling.

Identify opportunities for real-time marketing and creative social activations.

Crisis & Reputation Management

Monitor online conversations and proactively address negative feedback to maintain a positive brand image.

Work closely with the customer service team to ensure seamless issue resolution.

Content Ideation & Collaboration

Work with the content and creative teams to develop engaging, platform-specific content .

Suggest new content formats and innovative approaches to increase engagement.

Analytics & Performance Optimization

Utilize data analytics tools to track performance, extract insights, and refine future strategies.

Provide regular reports with key takeaways and recommendations for growth.

What You Bring Experience & Skills

2+ years of experience in community management, influencer marketing, or social media engagement .

Strong knowledge of social media platforms, online communities, and digital engagement strategies .

Excellent communication and interpersonal skills with the ability to build relationships and inspire conversations .

Familiarity with social media analytics and reporting tools .

Personal Attributes

Creative, innovative, and proactive in driving community engagement.

Ability to work independently , adapt quickly , and manage multiple projects simultaneously .

Passionate about building and nurturing online communities .

Portuguese (Highly Valued)

Spanish native

Bonus Skills

Experience with social media tools like Sprinklr or other community management platforms .

Knowledge of emerging digital trends and social platform innovations .

• Hybrid work model with flexible schedules.
• Dynamic, fast-growing environment with career development opportunities.

At SAMY Alliance , we’re committed to delivering outstanding results and impactful storytelling that exceed expectations. In return, we provide every opportunity for growth, collaboration, and creativity .

We believe in an inclusive work environment where diversity and individuality are celebrated . If these values resonate with you, we’d love to meet you!

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