ABOUT THE ROLE AND THE TEAM : We are a team of 80 Sales Representatives who love sales. We provide extensive training and professional development opportunities for significant career growth. This is not just a sales role-it is a consultative position where you will act as a trusted advisor to vendors. As a leading marketplace in the wedding sector, we are the go-to reference for businesses operating in this industry. This allows us to take a consultative sales approach, not only advising clients with personalized campaigns but also training them in marketing and sales strategies to help them grow their business. RESPONSIBILITIES :
- Manage, renew and expand of the assigned client portfolio
- Training and consulting for clients : provide guidance and support to clients, helping them understand and leverage products / services to meet their business needs.
- Management of cancellation requests from dissatisfied customers, with the aim of recovering them
- Recovery of former customers, trying to dig into what the problems were in the previous campaign and find a solution that can better satisfy their needs, with the aim of making them our customers again for the long term SUCCESSFUL CANDIDATES HAVE :
- Minimum 3 years of experience in sales and B2B client management (new business development, client retention, and account management)
- Strong commercial acumen and proven negotiation skills
- Excellent listening and communication abilities
- Highly results-oriented, determined, and team-driven
- A strong passion for sales and a proactive approach to feedback and continuous improvement
- Ability to work in multicultural, structured, and dynamic environments
- Native-level French and fluent English proficiency
- Excellent ability to organize your agenda and good ability to use Excel