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Norwegian-Speaking Customer Expert For Pos Devices

Norwegian-Speaking Customer Expert For Pos Devices

Valencia, Comunidad Valenciana, España
Hace 8 días
Descripción del trabajo

Support

Senior Vice President

We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.

The Team :

The CoE Tiger Team is a dedicated group of trusted advisors responsible for driving the technical execution of solutions that help Value Engineers and customers achieve their strategic goals and realize significant value using the Celonis Platform. This team works hand-in-hand with Value Engineers to ensure that solutions align with the client’s objectives throughout the entire value journey—landing, expanding, adopting, and renewing.

Their responsibilities include translating customer business goals into scalable, secure technical solutions; developing reusable technical assets and thought leadership to support the broader consulting teams; and guiding the design, performance optimization, and security of projects. The team collaborates across departments, engages with multiple senior stakeholders, and plays a pivotal role in ensuring the successful adoption and long-term impact of the Celonis platform.

The Role :

We are seeking a highly skilled and adaptable Tiger Team Member with a passion for solution design to support our value engineers in driving data-driven business transformations. In this role, you will collaborate closely with the Value Engineering, Sales, and Product Management teams to craft tailored architectures for prospects and customers, ensuring that our solutions meet their performance, data security, and business objectives.

Your primary focus will be to provide technical expertise that enhances the ability of value engineers to deliver impactful solutions. By addressing technical blockers and aligning system integrations with the customer’s strategic goals, you will accelerate the adoption of our platform and support the end-to-end value journey for customers.

The work you’ll do :

  • Collaborating with value engineers to ensure solutions align with client objectives and support the entire value journey.
  • Work closely with value engineers to understand client business goals and translate these into technical solutions that align with their strategic vision.
  • Developing reusable technical assets, position papers, and thought leadership materials that enable consulting teams and accelerate platform adoption.
  • Create and maintain a library of reusable assets, including architecture templates, integration frameworks, and position papers that can be leveraged by consulting teams.
  • Providing guidance on technical design, performance optimization, and security in both pre-sales and post-sales environments.
  • Serve as the technical authority throughout the customer lifecycle, from pre-sales discussions to post-sales deployment.
  • Driving mission-critical, high-impact projects with creativity and resilience, while fostering collaboration across teams.

The skills you need :

  • Technical Knowledge
  • Understanding of Value Engineering Principles
  • Proficiency with Make, Celonis, and Python
  • Data Analysis and Interpretation
  • Problem-Solving Skills
  • Analytical Thinking
  • Creativity and Innovation
  • Communication and Collaboration
  • Technical Communication
  • Customer-Focused Approach
  • Project Management Skills
  • Time Management
  • Task Prioritization
  • Documentation and Reporting
  • Customer Service and Support Skills
  • Troubleshooting and Diagnostic Skills
  • Adaptability to New Tools and Techniques
  • Ongoing Skill Development
  • Attention to Detail
  • Precision in Documentation and Analysis
  • What Celonis Can Offer You :

  • The unique opportunity to work with industry-leading process mining technology.
  • Investment in your personal growth and skill development.
  • Great compensation and benefits packages.
  • Physical and mental well-being support.
  • A global and growing team of Celonauts from diverse backgrounds.
  • An open-minded culture with innovative, autonomous teams.
  • Business Resource Groups to help you feel connected, valued and seen.
  • A clear set of company values that guide everything we do.
  • About Us :

    Celonis helps some of the world’s largest and most esteemed brands make processes work for people, companies and the planet.

    Equal Opportunity at Celonis :

    Celonis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment and equal opportunity in all aspects of employment.

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