Meeting & Events Specialist

Radisson Hotel Group is one of the world's largest hotelgroups with ten distinctive hotel brands, and more than 1,160 hotels inoperation and under development in 95+ countries. The Group’s overarching brandpromise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success andfuture. Our people are true Moment Makers and together we bring the culture,spirit, environment and opportunities that empower you to be your best, everyday, everywhere, every time. Together, we make Every Moment Matter.

We are now looking for Cluster Group, M&E Trainee tojoin our dynamic team here at Radisson Hotel Group!

The Cluster Group, M&E Trainee role

You will be a sales driven, passionate and thrive offworking with a team of talented individuals who are dedicated to deliver anexceptional service where we believe that anything is possible, whilst havingfun in all that we do!

Key Responsibilities of the Cluster Group, M&ETrainee

• Ensure all enquiries are answered to RHG standard within the agreed time frame, where all aspects of the client and guest experience are delivered to the highest levels, ensuring company standards are attained and adhered to.
• Completing the agreed enquiry process through to signed contract stage, ensuring that all RHG tools are used to maximise conversion and sales opportunities.
• Participate in the conversion of inbound and outbound enquiries (where applicable) across all platforms. Contributing a sales hungry culture within the team to capture all available opportunities for the Radisson Hotel Group. Proactively look for new opportunities and cross sell at all times
• Collaborate with colleagues to maximize client and guest satisfaction, delivering a positive and responsive approach to enquiries and problem resolution.
• Develops and builds own skills, knowledge and experience at every opportunity within the meetings & events department, which aligns with the culture of growth, development and performance expected by the company.

Qualities we are looking for the Cluster Group, M&E Trainee

Are you passionate and Sales driven? Why not come andjoin us at the Radisson Hotel Group to Make Every Moment Matter!