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Travel Consultant - Sales / Ops (Madrid)

Abercrombie & Kent UKCommunity of Madrid, Spain

Hace 1 día

Descripción del trabajo

Come and join one of the world’s leading luxury travel brands.

60 years after Geoffrey Kent founded A&K, we’re still setting the standard for adventurous, luxury holidays. Whichever role you join us in, whether customer facing or behind the scenes, everyone has their part to play in creating one-of-a-kind journeys that go beyond our clients’ high expectations.

With 55 offices worldwide and an unmatched network of connections across the globe, we offer adventures that can’t be experienced with any other tour provider. Working with a team of passionate and knowledgeable people, you’ll be able to open doors to private palaces, book Michelin-starred meals in the most remote locations and arrange out-of-hours museum tours. There’s always a buzz in the office about the latest ways we’ve gone the extra mile.

PURPOSE : Abercrombie & Kent Spain and Portugal is looking for two Travel Consultants - Sales / Ops to join their wonderful team in this exciting city. These roles will be responsible for the successful sale / operation of business for FIT tours and Groups. Success will be measured on achieving and exceeding set budgets and targets.

RESPONSIBILITIES :

To sale / operate tailor-made FIT / Groups programmes
Meet or exceed set and agreed budgets and targets.
To negotiate better hotel rates when needed
To cost each programme accurately, competitively and to the required level of quality within the agreed time frame whilst maintaining creativity.
To follow up on all new business quoted until a definitive result is obtained.
On confirmation, ensure the file is accurate.
To actively investigate new products / marketing opportunities to achieve greater sales to existing and new clients.
To check, when requested, costings and itinerary content of programmes which have been set up by other team members.
To maintain professional relationships with all suppliers, tour directors, colleagues, and clients at all times, including face-to-face sales and operations meetings.

Financial

To assist the Accounts Department with invoice queries as they arise

To enter financial data onto the system in a timely and accurate manner

To ensure that correct funds are received from a client by the agreed dates

General

General office duties such as answering telephone etc.

To conduct special projects as requested by the Manager / Supervisor

Provide guidance and assistance to members of staff in other European A&K DMC locations.

ABOUT YOU :

Excellent (preferably native) command of Spanish.

Excellent command of the English language, spoken and written, including creative writing.

Knowledge of the Portuguese language would be beneficial.

Experience in the travel industry, ideally in the luxury sector.

Experience in handling groups or even incentives as well as FITs will be an advantage

Numerate, accurate / detailed and dedicated

Results and sales driven

Hardworking and independent

Excellent knowledge of Spain & Portugal

Excellent team player

If you would like to learn more about the position or apply, please send your CV, salary expectations and cover letter to : [email protected].

Please note that ALL interviews will be conducted in English, and / or Portuguese if relevant.

Why work for A&K

What makes A&K a great place to work is the people. It’s our people who foster the supportive environment that will make you proud to work for A&K. There will also be ongoing training and the opportunity to progress your career – not just in the UK, but as part of our global business.

We’re also a company that makes a difference. Abercrombie & Kent Philanthropy (AKP) has supported local communities around the world for the past 40 years, and we were recognised by Which? for looking after our clients during the pandemic.