Onsite Payments Associate

Hey there! We’re Fever, the world’s leading tech platform for culture and live entertainment. Our mission? To democratize access to culture and entertainment. With our proprietary cutting‑edge technology and data‑driven approach, we’re revolutionizing the way people engage with live entertainment. Every month, our platform inspires over 300 million people in +40 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences. Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award‑winning experiences, and are backed by several leading global investors! Impressive, right?

Role Overview

We are looking for a motivated and curious professional to join our Payments Operations team in Madrid. This role offers the opportunity to grow in the fast‑moving world of digital payments and onsite payments, working hands‑on with payment processes across multiple markets. We value strong analytical thinking, problem‑solving skills, project management, organization, and the ability to collaborate cross‑functionally with product and tech teams. As part of the team, you will help us manage and optimize our payment processes, and also help Fever to grow in new markets working hand to hand in several projects with the Expansion team. The role is a perfect fit for someone eager to develop operational skills while contributing to strategic and operational projects with real impact.

Responsibilities

• Analyze and optimize payment processes to enhance efficiency and user experience.
• Monitor and report on payment performance KPIs across different markets, identifying trends and areas for improvement.
• Review, negotiate, and manage contracts related to payment service providers (PSPs), acquirers, and other payment partners.
• Lead the onboarding of new payment methods and providers, coordinating with product and tech teams for seamless integration.

Requirements

Benefits & Perks

Join Us

Ready to be part of the experience? We cannot wait to learn more about you!

EEO Statement

Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply! If you require any kind of accommodation during the selection process, please contact our Talent team so we can help you by providing a welcoming and seamless journey. If you want to know more about how Fever processes your personal data, click here : Fever - Candidate Privacy Notice

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