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Data & Analytics Manager

Data & Analytics Manager

buscojobs Españatarragona, España
Hace 8 días
Descripción del trabajo

Omega CRM is a Merkle & Dentsu company, a leader in the development of Customer Experience services, with over 20 years of experience in leveraging technology for marketing and fostering unique customer relationships, primarily focusing on innovation.

Responsibilities

  • Gain industry and market expertise by participating in various projects to provide clients with a benchmarking perspective.
  • Develop a comprehensive understanding of the analytics sector and industry, contributing to business objectives by creating new products and services aligned with client needs.
  • Analyze, estimate, and develop proposals to support the commercial team.
  • Identify when specialists from other service lines are needed to enhance client advisory.
  • Implement mechanisms to identify and control commercial risks during pre-sales.
  • Analyze and interpret risks before project initiation and communicate them to Operations.
  • Deliver services for highly complex and high-risk projects in coordination with Operations.
  • Develop new methodologies to impact team work and improve outcomes.
  • Evaluate implementation results against proposed solutions, assessing efficiency and customer satisfaction.
  • Act as a role model, managing team development as a People Lead, including establishing communication strategies, developing talent, and supporting team members' professional growth.

Qualifications & Skills

  • Bachelor's degree in Computer Engineering, Business Administration, or related field, or equivalent vocational training.
  • Strong foundation in platform development, organization, time management, conflict resolution, prioritization, methodologies, and English proficiency.
  • Extensive experience in business data collection, interpretation, and process optimization.
  • Minimum of 5 years in a similar role (Project Manager / Solution Architect).
  • Proficiency in tools such as Talend, Pentaho, Datorama, SQL, Python, Tableau, Power BI, Salesforce CRM Analytics.
  • English proficiency.

    • What We Offer

  • Permanent contract
  • Flexible schedule and home office support
  • Certifications plan for skill development
  • Flexible retribution options
  • Health insurance
  • Professional growth opportunities

    • About Omega CRM

    Omega CRM, part of Merkle, is a global digital company focusing on accelerating business experience through customer-centric solutions, technology, and data, enhanced by AI. With over 23 years of experience and a diverse team, Omega CRM is a leader in the Salesforce ecosystem in Spain, operating across various industries and delivering omnichannel customer experiences. Our core values include talent, flexibility, commitment, and innovation, fostering growth through people.

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