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Engagement Manager

Engagement Manager

NextlaneMadrid, ES
Hace 26 días
Descripción del trabajo

About Us

At Nextlane , we don't just develop software solutions – we create the future of the automotive industry.

We are a company that combines advanced technology with a clear vision : simplifying and digitizing every step of the automotive customer journey, empowering manufacturers and dealerships to thrive in a constantly evolving market.

We believe in the value of every team member, offering opportunities for you to develop and contribute to meaningful solutions.

So... What does it mean to be a #Nextlaner?

Be part of a growth-oriented culture .

Collaborate with colleagues from all over the world.

Believe in the Power of ideas and the diversity of thought .

Be committed to provide an environment where you can learn, grow, and collaborate on projects that make a global impact.

Our success is measured not just by results, but also by the growth and satisfaction of those who are part of our company.

At Nextlane, you'll have the opportunity to innovate , push boundaries , and work on solutions that are transforming the automotive world.

Context of the Position :

As an Engagement Manager at Nextlane, you will play a pivotal role in driving client relationships and project success. This role demands strong communication, problem-solving skills, and a client-focused mindset.

Your Responsibilities :

As a key member of the team, you will be responsible for :

Presales Phase :

Work closely with OEM Sales Team to identify potential leads for new projects. Seek opportunities to upsell products and services

Identify the solutions that Nextlane can propose in collaboration with Product if needed

Nurture relationships with customers

Engagement Phase :

Collect and describe all the elements from the customer to clarify the need and the answer Nextlane can provide.

Design solutions tailored to client needs through a SOW definition

Ensure compliance with company strategy and capacity

Prioritize and maintain the product backlog, ensuring alignment with business goals and client requirements.

Is the link between customer and project manager once the project starts

Customer Needs follow up :

Define and monitor all the leads : progress on SOW / Quotations, SLA, achievement of objectives

What We're Looking For :

Experience :

  • 5+ years in a Engagement Manager or similar role (Project Manager, Consulting, Sales Manager...)
  • Background in software development or a related technical field.
  • Proven track record of delivering successful software products in the automotive sector.

Languages : Fluent in English (Interview will be conducted in English) and French and Spanish, Swedish can be a nice to have

Communication : Strong written and verbal skills for liaising with stakeholders at all levels.

Technical Skills :

  • Experience with CRM, DMS, or API-based products .
  • Understanding of software development processes, including APIs and system integrations. -Experience in the automotive industry is highly desirable.
  • Interpersonal Skills :

  • Leadership : Ability to inspire and guide cross-functional teams
  • Problem-Solving : Analytical mindset to resolve complex challenges effectively.
  • Adaptability : Comfortable working in a fast-paced, dynamic environment.
  • Empathy : Understand user pain points to create impactful solutions.
  • Decision-Making : Confidence to prioritize competing demands and make informed choices.
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    Engagement Manager • Madrid, ES