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Assistant Registrar’s Office
IE Business SchoolMadrid, ESHace más de 30 días
Descripción del trabajoBachelor´s Degree. Attention to detail and problem-solving skill. Proficient in English and Spanish (written and oral). Good organizational and time management skills. Exhibits outstanding communication skills, strong teamwork, and customer service capability. Able to manage multiple tasks simultaneously.
Responsibilities
Functions :
- Handle phone calls, enquiries and requests.
- Manage the general email inbox of the Registrar’s Office.
- Liaising with students, alumni, suppliers and other staff. Proactively manages the relationship with students after and during the program, provides them with relevant information and solves problems and questions.
- Liaise with Correos, Spanish Embassies, Consulates and other official offices.
- Collaborate with other IE University Departments in order to ensure a successful student experience.
- Manages and develops expertise in Atenea or similar Student Information Systems.
- Proactively manages the official graduation of students.
- Provides the Associate Director and General Secretary with the necessary support.
- Proactively manages the official enrolment process of students.
- Assist in the preparation of reports.
- Assist in the issuing of Degrees and publication of doctoral theses on official portals.
- Handle enquiries and requests in an efficient, organized, and dynamic way.
- Be responsible of individual planned projects.
Qualifications
Requirements :
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