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Claims Representative

Claims Representative

Cigna Health and Life Insurance CompanyMadrid, Comunidad de Madrid, España
Hace 19 días
Descripción del trabajo

Cigna H ealthcare is a global health service company with roots in the US, serving more than 180 million customers and patients throughout the world. We deliver quality health care through choice, predictability, affordability and through integrated capabilities and connected, personalized solutions that advance whole person health.

Cigna’s mission is to help our customers improve their health, well-being and sense of securit y by providing access to care. With our whole health approach, we’re focused on addressing health concerns, improving resilience, reducing stress levels and emotional health issues.

YOUR MISSION :

Critical analysis and processing of claims for medical expenses within the fixed turn around time.

KEY AREAS :

  • Claims processing :
  • Assessing and processing claims for medical expenses while always bearing in mind the importance of medical confidentiality.
  • Accurate data input to the PC and mainframe applications.
  • Positioning himself / herself analytically and critically in the context of cost management and in respect of existing working methods.
  • Following up his / her own workload (volume and timing) : keeping an eye on chronology and processing time of the work volume and taking suitable actions.
  • Participate efficiently in processing the flow of claims : inform the Supervisor about claims lacking clarity and about possible ways of optimizing processes.
  • A sustained effort towards high-quality claims handling, accurate reimbursements and fast transactions are important motivators.
  • In relation to other positions :
  • Providing accurate communication about a dossier to the interested internal employee.
  • Tracking irregularities in procedures and highlighting these to the Supervisor.
  • Raising problems or sensitivities with your superior.
  • Participating actively in an agreeable and amicable atmosphere.

Degree or similar by experience (Foreign languages studies, translation and interpreting, administration).

Specific Knowledge :

Active knowledge of English.

Knowledge of one of the following languages are a plus : Italian, Portuguese, Greek, German, Dutch & French.

Skillful in taking decisions : takes the right action on allocated files based on the available information.

Skillful with numbers : likes to work with numbers.

Accurate : works accurately on the input of data, aims to work faultlessly.

Discipline : pays attention to procedures, agreements and document flows.

Efficient : finds a good balance between quality and quantity.

Team player : Able to work in a team.

Skillful with computer programs : readily learns the ropes in the use of current office applications

Discreet : works discreetly with confidential (medical) information.

BENEFITS :

Multicultural and hybrid working environment

Private Medical Insurance

Educational Development Program

Working shift : Monday to Friday 9 : 00 to 16 : 45.

Training : in the office.

Joi n our globally recognized brand where trust, communication, and a positive culture are paramount. Our leadership is consistent, approachable, and supportive, ensuring your well-being and work-life balance.

W e are seeking individuals who thrive in collaborative environments, are passionate about driving meaningful change, and are excited to grow in a company that prioritizes its people .

It’s time to look to your future and apply to work for Cigna today!

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

ABOUT US :

Cigna H ealthcare is a global health service company with roots in the US, serving more than 180 million customers and patients throughout the world. We deliver quality health care through choice, predictability, affordability and through integrated capabilities and connected, personalized solutions that advance whole person health.

Cigna’s mission is to help our customers improve their health, well-being and sense of securit y by providing access to care. With our whole health approach, we’re focused on addressing health concerns, improving resilience, reducing stress levels and emotional health issues.

YOUR MISSION :

Critical analysis and processing of claims for medical expenses within the fixed turn around time.

KEY AREAS :

  • Claims processing :
  • Assessing and processing claims for medical expenses while always bearing in mind the importance of medical confidentiality.
  • Accurate data input to the PC and mainframe applications.
  • Positioning himself / herself analytically and critically in the context of cost management and in respect of existing working methods.
  • Following up his / her own workload (volume and timing) : keeping an eye on chronology and processing time of the work volume and taking suitable actions.
  • Participate efficiently in processing the flow of claims : inform the Supervisor about claims lacking clarity and about possible ways of optimizing processes.
  • A sustained effort towards high-quality claims handling, accurate reimbursements and fast transactions are important motivators.
  • In relation to other positions :
  • Providing accurate communication about a dossier to the interested internal employee.
  • Tracking irregularities in procedures and highlighting these to the Supervisor.
  • Raising problems or sensitivities with your superior.
  • Participating actively in an agreeable and amicable atmosphere.
  • SKILLS AND KNOWLEDGE :

  • Education Level :
  • Degree or similar by experience (Foreign languages studies, translation and interpreting, administration).

    Specific Knowledge :

    Active knowledge of English.

    Knowledge of one of the following languages are a plus : Italian, Portuguese, Greek, German, Dutch & French.

  • Skills :
  • Skillful in taking decisions : takes the right action on allocated files based on the available information.

    Skillful with numbers : likes to work with numbers.

    Accurate : works accurately on the input of data, aims to work faultlessly.

    Discipline : pays attention to procedures, agreements and document flows.

    Efficient : finds a good balance between quality and quantity.

    Team player : Able to work in a team.

    Skillful with computer programs : readily learns the ropes in the use of current office applications

    Discreet : works discreetly with confidential (medical) information.

    Start date : BENEFITS :

    Competitive salary

    Multicultural and hybrid working environment

    Private Medical Insurance

    Employee Wellbeing Benefits

    Educational Development Program

    Start date : Mid August / Fist week September.

    Working shift : Monday to Friday 9 : 00 to 16 : 45.

    Training : in the office.

    Joi n our globally recognized brand where trust, communication, and a positive culture are paramount. Our leadership is consistent, approachable, and supportive, ensuring your well-being and work-life balance.

    W e are seeking individuals who thrive in collaborative environments, are passionate about driving meaningful change, and are excited to grow in a company that prioritizes its people .

    It’s time to look to your future and apply to work for Cigna today!

    About Cigna Healthcare

    Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

    Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

    If you require reasonable accommodation in completing the online application process, please email : for support. Do not email for an update on your application or to provide your resume as you will not receive a response.

    About The Cigna Group

    Doing something meaningful starts with a simple decision, a commitment to changing lives.

    At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients.

    Join us in driving growth and improving lives.

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    Representative • Madrid, Comunidad de Madrid, España