Guesty is the all-in-one platform for hospitality businesses to automate and optimize every aspect of their operations. With purpose-built technology, industry-wide expertise, and an R&D team of 200+ engineers, Guesty ensures that hospitality businesses can streamline and achieve growth, while delivering the best value to guests. With a complete suite of features and 150+ industry partners, including major booking OTAs like Airbnb, Vrbo, Booking.com , Tripadvisor, Expedia, Hopper, Google Travel, and many more, Guesty is transforming the hospitality industry with innovative solutions.
Today, Guesty has 15 offices and 700+ team members across the globe.
We are seeking an excellent and experienced R&D Operations Manager to join our Product and R&D Operations team and lead the operational processes of Guesty’s dev department.
You are a good fit for this role if you are a problem solver, self learner with a technical orientation, have a strong background in operations management within R&D environments, highly motivated and outside the box thinker and yet very organized and methodological.
Responsibilities :
- As a R&D Operations manager, you will create, implement and oversee procedures, processes and tools, as well as lead cross department and cross team collaboration, to streamline our teams’ execution - Improve its quality and increase its velocity .
- You will play a critical role in ensuring that our teams run efficiently and are aligned with the company's strategic goals. This role involves collaboration with cross-functional teams, managing tools and resources and implementing best practices to streamline delivery .
- Your work within R&D will enable growth and allow building and delivering the best product to Guesty’s clients, at scale.
- You will join a dynamic, fast-paced environment and carry out cross-organizational initiatives, involving multiple teams across the organization.
- You will also be enabling processes and enforcing them through Jira automation.
Experience :
3+ years of R&D Ops / Technical Project Management / Product Ops / Product Management - A mustExperience in Project Management / Scrum Master roles - An advantageJira automation and configuration skills - An advantageSkills :
In-depth understanding of R&D processes in a SaaS, B2B companyExcellent leadership and personal skillsExcellent communication skills with different personas within the organizationSuperior analytical skillsHigh level of Jira configuration and programming skillsQuick and self-learner, organized, process-drivenAbility to balance and prioritize between different stakeholders pains and needsAbility to simultaneously manage various projects in a fast-paced, changing environmentVery high English level – verbal and writtenGuesty is proud to be an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants regardless of any characteristic protected by law.