Esta oferta de trabajo no está disponible en tu país.

Customer Service and Technical Support Advisor with Spanish

TPbarcelona, España

Hace más de 30 días

Descripción del trabajo

1 day ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

This range is provided by TP. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

TP is looking for Customer Service and Technical Support Advisor with Spanish :

Purpose of the role :

We seek experts to become ambassadors of our brands in the coffee and culinary world, reflecting our client’s reputation and status.

Our experts will provide 360º support across all our brands in presales and aftersales scenarios, including physical stores and e-commerce, along with basic technical support for troubleshooting and back-office tasks.

Requirements

Fluent spoken and written communication in Catalan and Spanish
B2B level of English
Strong listening and understanding skills
Empathy and understanding others
Customer focus
Problem solving and technical learning abilities
Integrity and trustworthiness
Conflict management skills

Desirable experience

Digital literacy and e-commerce experience

Cross-selling and up-selling skills

Social media usage

Previous experience in in-store customer service for relevant product categories is a plus

Benefits

38.5 hours / week, rotating shifts, Monday to Saturday

Permanent contract

Gross salary : €16,363 / year

Referral program : Bring a Friend and earn up to €2,000 depending on the project

Opportunities for career growth within the company

Dynamic, international work environment with team-building activities

Additional Details

Entry-level position

Contract employment type

Customer Service role in the IT Services and Consulting industry

This job is active and accepting applications.

J-18808-Ljbffr

Crear una alerta de empleo para esta búsqueda

Technical Support Advisor • barcelona, España